- Overview
TCS is here to make a difference through technology.
Leading the way in innovation for over 50 years, we build greater futures for businesses across multiple industries and 131 countries.
-
Industries
-
Services
-
Products and Platforms
-
Research & Innovation
Overview
Industries
expand here
Services
expand here
Products and Platforms
expand here
Research & Innovation
expand here
- Overview
We’re in it for good, driving positive change for the benefit of all.
Our expert, committed team put our shared beliefs into action – every day. Together, we combine innovation and collective knowledge to create the extraordinary.
-
About Us
-
Leadership
-
Events
- Overview
Extraordinary expertise leads to remarkable results.
We share news, insights, analysis and research – tailored to your unique interests – to help you deepen your knowledge and impact.
-
Customer Stories
-
Perspectives
-
Global studies
-
Topics
- Overview
Want to be a global change-maker? Join our team.
At TCS, we believe exceptional work begins with hiring, celebrating and nurturing the best people — from all walks of life.
-
India
-
Americas
-
Asia Pacific
-
Europe and UK
-
Middle East and Africa
Overview
India
expand here
Americas
expand here
Asia Pacific
expand here
Europe and UK
expand here
Middle East and Africa
expand here
- Overview
Find the latest news about TCS in our Newsroom
Get access to a catalog of the latest news stories from across TCS. Discover our press releases, reports, and company announcements.
-
Press releases
Recent Press releases
View all -
News alerts
-
Analyst recognition
Recent recognitions
View all -
Media kit
- Overview
TCS works hand in hand with world-leading investors.
Tata Consultancy Services LimitedNSE:TCSINR -
Management Commentary
-
Financials
-
News and Events
-
ESG
-
Resources
Overview
Management Commentary
expand here
Financials
expand here
News and Events
expand here
ESG
expand here
Resources
expand here
Top Results
Showing
10
01 - 07
You have these already downloaded
We have sent you a copy of the report to your email again.
Enabling digital transformation in the telecom industry
Increasing competition from digital-native tech companies and platforms is pushing telcos to embrace automation. However, corporate silos and lack of technology application hamper their ability to transform successfully. Adopting an AI- based automation journey is therefore crucial to deliver effective business outcomes. This requires enabling:
- Process automation - for automating human tasks such as order entry, basic event monitoring or data capture.
- Reactive autonomy - for assimilating existing data through software.
- Proactive autonomy - for predicting churn and taking pre-emptive action.
- Prescriptive autonomy – for making deductions from data and driving decisions.
- Cognitive autonomy – for sensing a network event, identifying its root cause, and providing an autonomous response.
However, in order to become a successful cognitive telco, it is crucial to take a strategic approach that includes building on existing investment, creating a center of excellence, leveraging dashboards and taking ownership of data.
Related reading
1/4
Communications, Media and Information Services
Openreach’s Innovative Journey to Fibre Network Transformation
Customer Testimonial
|
05 Mar 2024
Opens in new tab
2/4
Communications, Media and Information Services
Proximus Achieves Seamless Collaboration with Smart Automation
Case Studies
|
08 Feb 2024
Opens in new tab
3/4
Communications, Media and Information Services
High Tech
How TCS transformed Three UK’s cybersecurity landscape
Customer Testimonial
|
26 Jul 2023
Opens in new tab
4/4
Communications, Media and Information Services
How Telcos are Engineering Net Zero Strategies for Sustainability
Article
|
16 May 2023
Opens in new tab
What’s on your mind?
We’re here to help! Tell us what you’re looking for and we’ll get you connected to the right people.
Looking for something else?
