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Perpetually Adaptive Enterprise

At TCS, we don’t just help businesses transform. We help them become perpetually adaptive enterprises, built to evolve continuously and confidently in a world of constant change.

Adaptability starts here
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  • TCS Research
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Perpetually Adaptive Enterprise
  • Industries expand here
    • Banking
    • Capital Markets
    • Consumer Packaged Goods and Distribution
    • Communications, Media, and Information Services
    • Education
    • Energy, Resources, and Utilities
    • Healthcare
    • High Tech
    • Insurance
    • Life Sciences
    • Manufacturing
    • Public Services
    • Retail
    • Travel and Logistics
  • Services expand here
    • Artificial Intelligence and Data & Analytics
    • Cloud
    • Cognitive Business Operations
    • Consulting
    • Cybersecurity
    • Enterprise Solutions
    • Industrial Autonomy & Engineering
    • Network Solutions and Services
    • Sustainability Services
    • TCS Interactive
  • Products and Platforms expand here
    • TCS ADD™
    • TCS BANCS™
    • TCS BFSI Platforms
    • TCS CHROMA™
    • TCS Customer Intelligence & Insights™
    • TCS ERP on Cloud
    • ignio™
    • TCS iON™
    • TCS HOBS™
    • TCS Intelligent Urban Exchange™
    • TCS OmniStore™
    • TCS Optumera™
    • TCS Tap™
    • Quartz™ – The Smart Ledgers™
    • TCS TwinX™
    • TCS MasterCraft™
    • Jile™
    • TCS DigiBOLT™
    • TCS AI WisdomNext™
  • Research & Innovation expand here
    • TCS Research
    • TCS Pace™
  • Alliances
  • About Us

    We deliver excellence and create value for customers and communities - everyday. With the best talent and the latest technology we help customers turn complexity into opportunities and create meaningful change.

    Discover the difference
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    30 Apr 2026 TCS Leadership Exchange: Driving Efficiency across the Digital Thread
    20 Apr 2026 TCS at Hannover Messe 2026
    19 Apr 2026 Meet TCS at Ellucian Live 2026
    View all

    Recent recognitions

    12 Mar 2026 TCS a Leader in Customer Experience Services in Insurance Operations
    10 Mar 2026 TCS Positioned as a Leader in Cloud Security Services by Everest Group
    09 Mar 2026 TCS Named a Leader in Artificial Intelligence and Generative AI Services by Everest Group
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    Join us
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    Want to be a global change-maker? Join our team.
  • India expand here
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    • Canada
    • Chile
    • Colombia
    • Colombia (ES)
    • Ecuador
    • Mexico
    • Peru
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    • USA
  • Asia Pacific expand here
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    • Mainland China
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    • Republic of Korea
    • Singapore
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    • Thailand
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    09 Mar 2026 TCS launches Gemini Experience Center in the US to help accelerate AI-powered manufacturing
    02 Mar 2026 TCS Expands Strategic Partnership with Zscaler to Redefine Enterprise Workspace Innovation with New AI-powered Solution
    25 Feb 2026 TCS and GitLab partner to bring AI‑powered orchestration to accelerate software innovation at scale
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    Recent News

    03 Mar 2026 Fortune Names TCS to World’s Most Admired Companies™ List for Fourth Straight Year
    27 Feb 2026 21-year-old from China wins TCS CodeVita™ 2026 as TCS sets new Guinness World Records™ for the world’s largest coding competition
    18 Feb 2026 Tata Bharat YUVAi Hackathon Sees 1,800 Non Engineering Students Build 1,500 Working App Prototypes in 90 Minutes at India AI Impact Summit 2026
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    What we do

    Perpetually Adaptive Enterprise

    At TCS, we don’t just help businesses transform. We help them become perpetually adaptive enterprises, built to evolve continuously and confidently in a world of constant change.

    Adaptability starts here
    • Industries
    • Services
    • Products and Platforms
    • Research & Innovation
    • Alliances
    • Banking
    • Capital Markets
    • Consumer Packaged Goods and Distribution
    • Communications, Media, and Information Services
    • Education
    • Energy, Resources, and Utilities
    • Healthcare
    • High Tech
    • Insurance
    • Life Sciences
    • Manufacturing
    • Public Services
    • Retail
    • Travel and Logistics
    • Artificial Intelligence and Data & Analytics
    • Cloud
    • Cognitive Business Operations
    • Consulting
    • Cybersecurity
    • Enterprise Solutions
    • Industrial Autonomy & Engineering
    • Network Solutions and Services
    • Sustainability Services
    • TCS Interactive
    • TCS ADD™
    • TCS BANCS™
    • TCS BFSI Platforms
    • TCS CHROMA™
    • TCS Customer Intelligence & Insights™
    • TCS ERP on Cloud
    • ignio™
    • TCS iON™
    • TCS HOBS™
    • TCS Intelligent Urban Exchange™
    • TCS OmniStore™
    • TCS Optumera™
    • TCS Tap™
    • Quartz™ – The Smart Ledgers™
    • TCS TwinX™
    • TCS MasterCraft™
    • Jile™
    • TCS DigiBOLT™
    • TCS AI WisdomNext™
    • TCS Research
    • TCS Pace™
    Perpetually Adaptive Enterprise
  • Industries expand here
    • Banking
    • Capital Markets
    • Consumer Packaged Goods and Distribution
    • Communications, Media, and Information Services
    • Education
    • Energy, Resources, and Utilities
    • Healthcare
    • High Tech
    • Insurance
    • Life Sciences
    • Manufacturing
    • Public Services
    • Retail
    • Travel and Logistics
  • Services expand here
    • Artificial Intelligence and Data & Analytics
    • Cloud
    • Cognitive Business Operations
    • Consulting
    • Cybersecurity
    • Enterprise Solutions
    • Industrial Autonomy & Engineering
    • Network Solutions and Services
    • Sustainability Services
    • TCS Interactive
  • Products and Platforms expand here
    • TCS ADD™
    • TCS BANCS™
    • TCS BFSI Platforms
    • TCS CHROMA™
    • TCS Customer Intelligence & Insights™
    • TCS ERP on Cloud
    • ignio™
    • TCS iON™
    • TCS HOBS™
    • TCS Intelligent Urban Exchange™
    • TCS OmniStore™
    • TCS Optumera™
    • TCS Tap™
    • Quartz™ – The Smart Ledgers™
    • TCS TwinX™
    • TCS MasterCraft™
    • Jile™
    • TCS DigiBOLT™
    • TCS AI WisdomNext™
  • Research & Innovation expand here
    • TCS Research
    • TCS Pace™
  • Alliances
  • Who we are

    About Us

    We deliver excellence and create value for customers and communities - everyday. With the best talent and the latest technology we help customers turn complexity into opportunities and create meaningful change.

    Discover the difference
    • Our Aspiration
    • Brand
    • Leadership
    • Community
    • Sustainability
    • Inclusion
    • Values
    About Us
  • Our Aspiration
  • Brand
  • Leadership
  • Community
  • Sustainability
  • Inclusion
  • Values
  • Insights

    TCS Insights

    Point of views, research, studies - on the latest themes - to help you expand your knowledge and be future ready.

    Start reading now
    • Customer Stories
    • Events
    • Analyst Recognition
    • Global Studies

    Upcoming events

    30 Apr 2026 TCS Leadership Exchange: Driving Efficiency across the Digital Thread
    20 Apr 2026 TCS at Hannover Messe 2026
    19 Apr 2026 Meet TCS at Ellucian Live 2026
    View all

    Recent recognitions

    12 Mar 2026 TCS a Leader in Customer Experience Services in Insurance Operations
    10 Mar 2026 TCS Positioned as a Leader in Cloud Security Services by Everest Group
    09 Mar 2026 TCS Named a Leader in Artificial Intelligence and Generative AI Services by Everest Group
    View all
    TCS Insights
  • Customer Stories
  • Events
  • Analyst Recognition
  • Global Studies
  • Careers

    Want to be a global change-maker? Join our team.

    At TCS, we believe exceptional work begins with hiring, celebrating and nurturing the best people — from all walks of life.

    Join us
    • India
    • Americas
    • Asia Pacific
    • Europe and UK
    • Middle East and Africa
    • India
    • Argentina
    • Brazil
    • Canada
    • Chile
    • Colombia
    • Colombia (ES)
    • Ecuador
    • Mexico
    • Peru
    • Uruguay
    • USA
    • Australia
    • Mainland China
    • Hong Kong SAR
    • Indonesia
    • Japan
    • Malaysia
    • New Zealand
    • Philippines
    • Republic of Korea
    • Singapore
    • Chinese Taipei
    • Thailand
    • Belgium
    • Denmark
    • Estonia
    • Finland
    • France
    • Germany
    • Hungary
    • Ireland
    • Italy
    • Luxembourg
    • Netherlands
    • Norway
    • Poland
    • Portugal
    • Spain
    • Sweden
    • Switzerland
    • United Kingdom
    • Bahrain
    • Israel
    • Kuwait
    • Qatar
    • Saudi Arabia
    • South Africa
    • United Arab Emirates
    Want to be a global change-maker? Join our team.
  • India expand here
    • India
  • Americas expand here
    • Argentina
    • Brazil
    • Canada
    • Chile
    • Colombia
    • Colombia (ES)
    • Ecuador
    • Mexico
    • Peru
    • Uruguay
    • USA
  • Asia Pacific expand here
    • Australia
    • Mainland China
    • Hong Kong SAR
    • Indonesia
    • Japan
    • Malaysia
    • New Zealand
    • Philippines
    • Republic of Korea
    • Singapore
    • Chinese Taipei
    • Thailand
  • Europe and UK expand here
    • Belgium
    • Denmark
    • Estonia
    • Finland
    • France
    • Germany
    • Hungary
    • Ireland
    • Italy
    • Luxembourg
    • Netherlands
    • Norway
    • Poland
    • Portugal
    • Spain
    • Sweden
    • Switzerland
    • United Kingdom
  • Middle East and Africa expand here
    • Bahrain
    • Israel
    • Kuwait
    • Qatar
    • Saudi Arabia
    • South Africa
    • United Arab Emirates
  • Newsroom

    Find the latest news about TCS

    Stay up-to-date on all press announcements by TCS

    Discover more
    • Press Releases
    • News Alerts
    • Media Kit

    Recent Press Releases

    09 Mar 2026 TCS launches Gemini Experience Center in the US to help accelerate AI-powered manufacturing
    02 Mar 2026 TCS Expands Strategic Partnership with Zscaler to Redefine Enterprise Workspace Innovation with New AI-powered Solution
    25 Feb 2026 TCS and GitLab partner to bring AI‑powered orchestration to accelerate software innovation at scale
    View all

    Recent News

    03 Mar 2026 Fortune Names TCS to World’s Most Admired Companies™ List for Fourth Straight Year
    27 Feb 2026 21-year-old from China wins TCS CodeVita™ 2026 as TCS sets new Guinness World Records™ for the world’s largest coding competition
    18 Feb 2026 Tata Bharat YUVAi Hackathon Sees 1,800 Non Engineering Students Build 1,500 Working App Prototypes in 90 Minutes at India AI Impact Summit 2026
    View all
    Find the latest news about TCS
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    • Unclaimed Dividend Information
  • Management Commentary expand here
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    • Annual Report Section
  • Financials expand here
    • Quarterly Earnings Reports
    • Download TCS Data Sheet
    • Erstwhile CMC Financials
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    • Communications, Media, and Information Services
    • Video

    TCS enables Proximus’ AI driven Siebel Sales modernization

    Share TCS Enables Proximus’ AI-driven Siebel Sales Modernization
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    Connect. Curate. Comprehend: Unlocking Value Beyond Boundaries

    TCS helps businesses unlock value by enhancing digital experiences with AI and cloud technologies, driving sustainability and seamless connectivity. Learn how.
    Learn More
     about Connect. Curate. Comprehend: Unlocking Value Beyond Boundaries
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    Join us at the Energy Transition Summit to explore sustainability-driven asset management and generative AI solutions shaping the future of utilities.
    Events
    18 Mar 2026
    TCS at MWC 2026, Barcelona: Discussing the Future of Telecom
    Join us as we focus on helping CSPs accelerate network–IT convergence and adopt sovereign-ready AI platforms, thus unlocking efficiency and new revenue streams.
    Events
    02 Mar 2026

    HIGHLIGHTS

    • Proximus seamlessly migrated from a fragmented Siebel landscape to a unified, scalable OCI‑based platform with TCS, powering 24/7 digital sales with improved performance and resilience.
    • The transformation boosted uptime from 98% to 99.9%, accelerated transactions, reduced outages, and optimized operational costs, enhancing both customer and sales‑team experiences.
    • With the modernized Oracle Cloud foundation and TCS’s AI tools, Proximus is now poised to adopt advanced analytics, intelligent workflows, and generative AI to drive next‑gen business growth.

    TCS partnered with Proximus to transform Siebel Sales application on Oracle Cloud Infrastructure (OCI), delivering unmatched availability, agility, accelerated time-to-market, optimized costs, and a foundation for AI-driven innovation.

    Proximus, Belgium’s leading telecom provider, partnered with TCS to modernize its fragmented Siebel Sales landscape and deliver a seamless omnichannel experience. By migrating nearly 30 Siebel environments to Oracle Cloud Infrastructure (OCI) with Oracle Exadata Cloud Service, TCS unified the architecture into a resilient, scalable platform that now powers 24/7 digital sales.

    The cloud‑based transformation boosted performance and availability, improving uptime from 98% to 99.9% and reduced operational costs. It also accelerated transactions, minimized outages, and strengthened customer and sales‑agent journeys. With the modernized stack in place, TCS is leveraging the Siebel GitHub AI Tool to drive faster, higher‑quality innovation.

    Proximus is now building toward next‑gen capabilities using Oracle’s AI‑enabled ecosystem, focusing on advanced analytics, intelligent workflows, streamlined product lifecycle management, and higher order‑volume support for its growing B2B segment. Generative AI will further enhance sales and product development, ensuring agility and competitiveness in a rapidly evolving digital landscape.

    Swipe Left
    Swipe Right

    When you do a complex IT transformation or cloud migration, it’s crucial to have a partner with deep expertise in technology, who knows your past and understands where you want to go. TCS was that partner for this project.

    Jeroen Verbruggen,

    Chief Digital & Information Officer, Proximus

    TCS powers Proximus Siebel Sales transformation on OCI

    How Proximus partnered with TCS to migrate and modernize its Siebel app on OCI

    Transcript downloading Download transcript
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    The movement of Siebel Application to the cloud, we did together with TCS on the Oracle stack. It enables and gives us access to AI-enabled technology. And there is an appetite in the business to articulate and further develop GenAI use cases also in the sales activities using Siebel. And the Oracle product stack allows that. So we will be further exploring together with TCS, what opportunities we can reap in the years to come.

    Yves Deschilly,

    Director- BSS Platform, Proximus

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