At TCS, we don’t just help businesses transform. We help them become perpetually adaptive enterprises, built to evolve continuously and confidently in a world of constant change.
We deliver excellence and create value for customers and communities - everyday. With the best talent and the latest technology we help customers turn complexity into opportunities and create meaningful change.
At TCS, we believe exceptional work begins with hiring, celebrating and nurturing the best people — from all walks of life.
CMIS / WHITE PAPER
Tanuj Duhan
Senior Domain Consultant, Communications, Media & Technology
Lovaljeet Kaur
Technology Consultant, Communications, Media & Technology
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Autonomous networks require minimal to zero human intervention. AI- and ML-based automation empowers software-defined networks with autonomous decision-making capabilities. Such networks can therefore self-provision, self-diagnose and self-heal to help telecom companies improve end-user experience while reducing operational expenses.
Autonomous networks enable telcos to provide network as a service. This approach ensures high degree of flexibility, reconfiguration and enhanced functionalities.
The end goal in the transformation journey toward autonomous networks is the ‘concept of zero’ approach, implying zero human-led latency, zero vendor lock-in, zero limitation on capacity, and zero defects. Through the ‘concept of zero’ approach, telecom companies can reap several benefits, including:
Superior customer experience
Unified data ingestion platform
Ability to alter network availability based on information from non-traditional streams including social media feeds and weather information
Agentic AI-based Autonomous Chaos Engineering
TCS Enables Proximus’ AI-driven Siebel Sales Modernization
Friction Point Analysis: Elevating Business Insights and CX
Intelligent Networks: The Strategic Imperative for Telcos