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Sankaranarayanan “Shanky” Viswanathan
CTO - Communications, Media and Information Services Business Unit and Head - Industry Advisory Group, TCS
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COVID-19’s impact on the telecommunications industry has been multi-faceted. Given the considerable shift in consumption demands for content, gaming and communication, CSPs have introduced affordable, uncapped data plans with delayed payment options. As CSPs forge new collaborations, sharpen customer focus and scale capacity, the business strategy for communications service providers post COVID-19 must focus on:
How emerging technologies are redefining telecom CFO’s role
Balancing AI and Regulatory Compliance in Information Services
TCS Helps Thryv Improve Employee Productivity and CX
Using Generative AI for Enhanced Credit Decision-making