- Overview Press tab for submenu items
TCS is here to make a difference through technology.
Leading the way in innovation for over 55 years, we build greater futures for businesses across multiple industries and 55 countries.
-
Industries
-
Services
-
Products and Platforms
- Overview Press tab for submenu items
We deliver excellence and create value for customers and communities.
Our expert, committed team put our shared values into action – every day. With the best talent and the latest technology we help customers turn complexity into opportunities and create meaningful change.
-
About Us
-
Research & Innovation
-
Our Brand
- Overview Press tab for submenu items
Extraordinary expertise leads to remarkable results.
We share news, insights, analysis and research – tailored to your unique interests – to help you deepen your knowledge and impact.
-
Customer Stories
-
Perspectives
-
Global studies
-
Topics
- Overview Press tab for submenu items
Want to be a global change-maker? Join our team.
At TCS, we believe exceptional work begins with hiring, celebrating and nurturing the best people — from all walks of life.
-
India
-
Americas
-
Asia Pacific
-
Europe and UK
-
Middle East and Africa
Overview
India
expand here
Americas
expand here
Asia Pacific
expand here
Europe and UK
expand here
Middle East and Africa
expand here
- Overview Press tab for submenu items
Find the latest news about TCS in our Newsroom
Get access to a catalog of the latest news stories from across TCS. Discover our press releases, reports, and company announcements.
-
Press releases
-
News alerts
-
Analyst recognition
Recent recognitions
View all -
Events
Upcoming events
16 Jun 2025 TCS at International Paris Air Show 2025View all11 Jun 2025 TCS at UK’s Future of Utilities Summit 2025 -
Media kit
- Overview Press tab for submenu items
TCS works hand in hand with world-leading investors.
Tata Consultancy Services LimitedNSE:TCSINR -
Management Commentary
-
Financials
-
News and Events
-
ESG
-
Resources
Overview
Management Commentary
expand here
Financials
expand here
News and Events
expand here
ESG
expand here
Resources
expand here
Top Results
Showing
10
01 - 07
You have these already downloaded
We have sent you a copy of the report to your email again.
Telcos leverage Business 4.0TM to ensure operational adaptability and scale agility
COVID-19’s impact on the telecommunications industry has been multi-faceted. Given the considerable shift in consumption demands for content, gaming and communication, CSPs have introduced affordable, uncapped data plans with delayed payment options. As CSPs forge new collaborations, sharpen customer focus and scale capacity, the business strategy for communications service providers post COVID-19 must focus on:
- AI-based automated processes and self-heal capabilities including diagnostics, self-care, chat interfaces, app-enabled products and services
- Embracing purpose-centric processes to drive proactive and predictive, zero-touch customer engagement.
- Scaling capabilities to manage a distributed workforce, automate operations, and provide connectivity-extended solutions.
- Leveraging brand equity to become the fundamental orchestrator of emerging purpose-centric ecosystems.
- Offering integrated product suites for digital surveillance, elderly care, smart health services, remote learning, smart cities, 5G, and more
Related reading
1/4
Communications, Media and Information Services
TDC Erhverv enhances IP multimedia services
Customer Testimonial
|
13 May 2025
Opens in new tab
2/4
How emerging technologies are redefining telecom CFO’s role
White Paper
|
28 Apr 2025
Opens in new tab
3/4
Communications, Media and Information Services
Sreekant Gottimukkala
Balancing AI and Regulatory Compliance in Information Services
White Paper
|
04 Mar 2025
Opens in new tab
4/4
Communications, Media and Information Services
TCS Helps Thryv Improve Employee Productivity and CX
Case Studies
|
11 Feb 2025
Opens in new tab
What’s on your mind?
We’re here to help! Tell us what you’re looking for and we’ll get you connected to the right people.
Looking for something else?
©2025 TATA Consultancy Services Limited
©2025 TATA Consultancy Services Limited
- Privacy Notice
- Cookie Policy
- Accessibility Declaration
- Disclaimer
- Security Policy
- California Notice at Collection
- Customize Cookies
