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    • Energy, Resources, and Utilities
    • Case Study

    Tata Realty transforms employee learning experience with AI 

    Share Tata Realty Reimagines Learning Experience with EdCast
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    Highlights

    • Tata Realty wanted to revolutionize their employees’ learning experience and ensure the skill upgradation of their workforce.
    • TCS helped Tata realty implement EdCast, a learning experience platform that empowers organizations with AI powered skilling capabilities.
    • Employees of Tata Realty secured easy access to diverse learning opportunities and personalized learning journeys in alignment with the company’s strategic goals and workforce needs.

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    Overview Challenges Solution Benefits

    Overview

    Real estate major Tata Realty and Infrastructure Limited (TRIL) wanted to revolutionize employees’ learning experience and ensure comprehensive skill upgradation of its workforce. 

    To reimagine its employee learning experience, TRIL partnered with TCS to implement EdCast. This learning experience platform empowers organizations with AI-powered skilling capabilities. EdCast has been instrumental in enhancing Tata Realty’s approach to skill readiness and talent development.

    Tata Realty employees secured easy access to diverse learning opportunities and personalized learning journeys in alignment with the company’s strategic goals and workforce needs. The platform’s user-friendly interface and engaging content resonated well with the employees, and the adoption rates are above 85%. 

    Challenges

    As part of the HR digital transformation journey, Tata Realty wanted to reimagine the learning experience of their employees and empower them with easy access to learning opportunities.

    Their existing legacy solutions needed to be more scalable and intuitive. The lack of seamless integrations with third-party applications, poor learning insights, and lack of a multi-channel learning experience hampered the overall experience of the employees. 

    There was a need for ‘on-the-go learning’ that can be accessed from anywhere with access to personalized learning content. Similarly, Tata Realty wanted to enable access to a repository of specialized courses and content tailored to the unique needs of employees.

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    The TCS team seamlessly managed the end-to-end implementation of EdCast. The platform has indeed transformed the learning experience of Tata Realty

    Reena Wahi

    Senior VP, Human Resources, Technology & Sustainability, Tata Realty

    Solution

    TCS proposed EdCast as a solution and managed the end-to-end implementation of the platform.

    Web, iOS, and Android applications of the platform went live with a single sign-on.​ Premium content providers such as LinkedIn Learning were integrated with the platform.

    Employee groups such as sales, marketing, and project management were created to push function-specific learning content.​ Internal content created by the company’s functional teams was also made available to the employees. 

    Edcast’s AI algorithm enabled analyses of user learning goals, preferences, and skills. Based on this analysis, the platform tailored content and learning paths to every individual’s needs. Integrating AI into learning workflows ensured that the employees received relevant learning recommendations aligned with their work context. Thus, the learning experience was personalized and curated based on user requirements.

    Social media features such as like, comment, and share were configured to enable employees to interact with the content and engage in social learning effectively. The dashboards and reports were used to track activities such as course completion and registration. 

    Business benefits  

    Employees got access to personalized learning journeys (more than 18,000 courses).

    They could access company-sponsored learning opportunities provided by premium content providers such as LinkedIn Learning, Tata Tomorrow University, and Udemy for free and in real time. Due to the mobile-first approach, they could ‘learn on the go.’ This was especially useful for project management and sales teams since they are primarily on-site.

    Business analytics helped the learning teams and managers track course completions and registrations and ensure that the individual development plans were on track. The user-friendly interface, along with the presence of social media cues, boosted employee engagement with the platform and enabled Tata Realty to achieve an adoption rate of over 85%.   

    Apart from these immediate benefits, Tata Realty will also accrue significant long-term benefits that will help them achieve their business goals. With the skill upgradation of the employees, Tata Realty will continue to create a robust talent pipeline of skilled workforce. Access to learning and linked career paths will also have a positive impact on employee engagement and all-round development. 

    Thus, Tata Realty has truly been able to revolutionize its employees’ learning experience with EdCast.

    With the skill upgradation of the employees, Tata Realty will continue to create a robust talent pipeline of skilled workforce.

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