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5 MINS READ

Amarnath R Suggu

Senior Consultant, US East, Banking, Financial Services, and Insurance

Highlights

  • When talking about the next big thing after the internet, the metaverse wins hands down.
  • Having found immense use in the gaming industry thus far, the metaverse is poised to redefine the contours of various industries, insurance being one.
  • A few obvious use cases would be sales and marketing, customer service, and most importantly, claim surveys and loss assessment.
  • Interestingly, the relation between the metaverse and the insurance industry will be bilateral in nature. The ‘world’ that the metaverse creates will have some use for insurance.