Perpetually Adaptive Enterprise
At TCS, we don’t just help businesses transform. We help them become perpetually adaptive enterprises, built to evolve continuously and confidently in a world of constant change.
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Top Results
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Industry
Insurance
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Reinventing the Insurance Industry with a Digital-first Strategy
TCS’ solutions, powered by AI and automation technologies, help leverage partner ecosystems and drive innovation in insurance for business agility and growth.
Related Insights
TCS capabilities across the P&C insurance value chain, high client retention rates, and deployment of agentic AI solutions, were cited as strengths. Learn more.
Analyst Reports
16 Feb 2026
Citing TCS’ modular lending platforms, cloud migration, and generative AI solutions, the Nelsonhall NEAT Assessment 2025 has named TCS a leader in the quadrant.
Analyst Reports
05 Feb 2026
Third Eye Advisory highlights TCS’ abilities in emerging tech and how it is well-positioned to drive transformation in the banking and financial services sector.
Customer Testimonial
05 Feb 2026
Turn homes into customer engagement hubs, understand risk, prevent loss.
CHALLENGE
Different sellers provide a range of products that make up the connected home eco-system. Hence, customers often have disjointed experiences and receive several false alerts. Individual companies hold different views of the customer context, which when combined, has the potential to create more personalized products and enhance customer experience. It is imperative to extract meaningful insights from data enriched with consumer context for true disruption to take place.
TCS SOLUTION
TCS Connected Home Solution includes a smartphone app, with customer and insurer portals and comprises:
- Customer engagement tier: Drives customer interaction with an immersive gamified approach, focusing on safety improvement, risk prevention, and customer education.
- Enterprise tier: Leverages portals, dashboards, and other associated services to deliver key insights from existing enterprise systems to the entire insurance business in easy-to-consume formats.
- Digital home orchestration tier: Connects with leading vendors in the ecosystem to gather data and build unique personalized products and services for customers, leveraging our award-winning IoT platform.
- Analytics and insights platform: Utilizes a Big Data-based platform, optimized to process home sensor data, with pre-built analytical models to deliver insights for customer profiling, risk identification, and safety scoring.
BENEFITS
- Provide value to customers with personalized experiences
- Continuous customer engagement via context-aware interactions
- Gain access to relevant sensor data to derive valuable insights
- Enhanced revenue with informed cross-sell and up-sell opportunities
- Explore intelligent business operations leveraging data insights for automation
- Better risk understanding for improved underwriting and pricing
Related reading
1/4
Insurance
Adopting Accelerated Computing to Mitigate Cybersecurity Threats
White Paper
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17 Dec 2025
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2/4
Insurance
Adopting Generative and Agentic AI in Autonomous Vehicle Insurance
White Paper
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01 Dec 2025
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3/4
Banking
Reimagining Claims Management with TCS Agentic Claims Processing
Solution
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25 Nov 2025
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4/4
Insurance
Adopting AI Technologies to Transform Disability Insurance Claims
White Paper
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01 Sep 2025
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