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Turn homes into customer engagement hubs, understand risk, prevent loss.
Different sellers provide a range of products that make up the connected home eco-system. Hence, customers often have disjointed experiences and receive several false alerts. Individual companies hold different views of the customer context, which when combined, has the potential to create more personalized products and enhance customer experience. It is imperative to extract meaningful insights from data enriched with consumer context for true disruption to take place.
TCS Connected Home Solution includes a smartphone app, with customer and insurer portals and comprises: