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Public Services
Forward-thinking government for citizen-first services
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Faster path
Discover a clearer, faster path to foster child licensing and placement.
Foster care licensing delays leave children waiting in temporary placements and caseworkers stretched thin. Many families willing to foster face long approval times, unclear guidance, and repeated paperwork requests. Meanwhile, agencies struggle to maintain oversight across disconnected systems.
TCS provides transformation services to address these issues with a modern digital system that helps families get licensed sooner and children placed faster. TCS helps Health and Human Services agencies accelerate foster care licensing transformation with a highly configurable, user-friendly solution built on the Salesforce Public Sector platform.
Stronger process
Stability starts with a stronger process.
Developed with input from foster care agencies, TCS’ transformation services support better outcomes for children and families, including fewer moves, shorter wait times, and more stable placements. Through intelligent case management, automation, and real-time collaboration tools, agencies can focus on getting children into supportive homes.
- Foster family portal
Families apply online, track their progress, schedule training, and receive updates, which helps reduce dropout rates and shorten application times.
- Licensing worker portal
Staff can see foster family registration and licensing status at a glance, coordinate training, certification, and compliance with fewer delays.
- Licensing and placement tools
360-degree view workflows guide caseworkers through each family’s progress, history, and readiness, ensuring no steps are missed and fewer cases get stuck.
- Home study mobile app
Caseworkers complete home inspections, document issues, and capture signatures during a single visit, with offline access and automatic data sync.
- Automated compliance monitoring
Integration with CCWIS, background verification systems, and real-time regulatory updates flags missing documents or expiring licenses to prevent compliance issues.
- Automated placement matching
Real-time child and family data are used to suggest better matches, helping reduce the number of disrupted placements and reassignments.
Better care
Deliver better care at every step.
Accelerating the foster care licensing process and improving placement decisions leads to greater stability for children, stronger family engagement, and more time for staff to focus on care rather than paperwork.
For children and families:
- Shorter licensing timelines reduce the time children spend in emergency or temporary placements
- Better matches between families and children lower the risk of disrupted placements
- Clear status updates and reminders keep foster families informed and engaged
For caseworkers:
- Mobile tools enable more efficient home visits, inspections, and assessments, minimising delays or repeat visits
- A unified system replaces fragmented processes and files
- Progress tracking highlights delays and prevents bottlenecks
For government agencies:
- Out-of-the-box dashboards and KPIs provide visibility into performance across programs, regions, or teams, supporting data-driven decisions
- Built-in compliance checks reduce audit risk and delayed reimbursements
- Flexible forms and rules make it easier to implement policy changes quickly and accurately
The TCS difference
Foster care agencies deserve a system that works as hard as they do.
From licensing to placement, TCS Foster Care Licensing Transformation services support better decision-making, clearer oversight, and more stable outcomes for children and families.
While other platforms focus solely on process automation, TCS takes it a step further, helping agencies deliver better care at every step. Our approach is built on four key commitments:
- A fresh perspective: We bring new perspectives and proven strategies from healthcare and the public sector to help governments build stronger, more responsive systems that better serve children and families.
- People-centric: Everyone involved in foster care, families, caseworkers, and leaders has different needs. We support each role with tools and workflows tailored to their personas, needs, and experiences.
- Holistic: Licensing, placement, and compliance work better when connected. We provide an integrated system that supports collaboration, oversight, and continuity throughout the entire foster care journey.
- Purpose-driven: We believe transformation is about more than technology; it is about empowering change that supports the development of happy, healthy, and productive communities.