Legacy systems make it difficult for health and human services agencies to achieve their key goals.
States across the US are committed to reducing healthcare disparities, improving access to public assistance, and enhancing overall citizen engagement, especially in the context of health. The key priorities of health and human services agencies are best addressed through modern technologies, which many states lack.
The need for modernized government services has never been greater, with increasing demand, complex compliance requirements, and growing customer expectations. TCS offers a range of capabilities aimed at helping government agencies deliver health and human services efficiently, and with ease.
People expect consumer-grade experiences, whether they are buying from an online retailer or seeking government services.
To meet citizens’ demand for easy-to-navigate, intuitive public systems and services, TCS works with health and human services agencies to transform legacy systems into forever-modern ways of working. Our offerings help agencies improve throughput and efficiency by streamlining workflows and automating processes, allowing staff to focus on higher-value activities.
TCS offers health and human services technologies that support:
Childhood services: We transform legacy systems serving our most vulnerable population in early intervention, childcare, and foster care to deliver services that empower children to be safe, grow, and thrive.
Social safety net services: We help states transform legacy, historically siloed systems into modern, human-centric case management technologies that efficiently deliver services to help people through crisis and to a higher quality of life.
Medicaid: We support states in transforming complex and historically siloed Medicaid systems into modern, interoperable systems that enhance outcomes for beneficiaries.
With TCS, government agencies are able to provide persona-driven digital experiences to constituents.
Engagement experiences that are:
Equitable and inclusive
Clear and consistent
TCS partners with health and human services agencies to transform legacy systems into forever-modern ways of working that improve efficiency, streamline workflows, and humanize experiences, allowing staff to focus on higher-value activities supporting the constituents who need them.