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    TCS is here to make a difference through technology.

    Leading the way in innovation for over 55 years, we build greater futures for businesses across multiple industries and 55 countries.

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      We deliver excellence and create value for customers and communities.

      Our expert, committed team put our shared values into action – every day. With the best talent and the latest technology we help customers turn complexity into opportunities and create meaningful change.

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      15 May 2025 TCS Recognized as One of the World’s Top 50 Brands by Kantar BrandZ; Brand Value Soars 28% YoY to $57.3Bn
      14 May 2025 TCS Partners with Khan Bank to Future-Proof its Operations, Enhance Customer Experience and Propel Innovation leveraging AI and ML
      12 May 2025 TCS Partners with Dhofar Insurance Company to Transform its Core Insurance Platform
      View all
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      02 May 2025 TCS Ranked Denmark’s #1 IT Service Provider for Customer Satisfaction in 2025
      23 Apr 2025 TCS Partners with Google Cloud on Agent-to-Agent Interoperability Protocol to Drive Future-Ready Enterprises
      11 Apr 2025 TCS Partners with Google Cloud to Accelerate AI-led Transformation in the Retail Sector
      View all
    • Analyst recognition

      Recent recognitions

      22 Apr 2025 TCS Ranked #6 Amongst Banking Technology Providers and Recognized as a Regional Leader across all Geographies by Everest Group
      17 Apr 2025 TCS BaNCS Named a Leader Among Wealth Management Products by Everest Group
      01 Apr 2025 TCS Positioned as a Leader in Worldwide Discrete Manufacturing Product Lifecycle Management Strategic Consulting Services and Systems Integration by IDC MarketScape
      View all
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      04 Jun 2025 Veeva R&D and Quality Summit: Developing Better Health Outcomes
      02 Jun 2025 Siemens Realize LIVE: Discussing Technology and Digital Transformation
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    What we do
    • Overview Press tab for submenu items

      TCS is here to make a difference through technology.

      Leading the way in innovation for over 55 years, we build greater futures for businesses across multiple industries and 55 countries.

      Discover all solutions
    • Industries
      • Banking
      • Capital Markets
      • Consumer Packaged Goods and Distribution
      • Communications, Media, and Information Services
      • Education
      • Energy, Resources, and Utilities
      • Healthcare
      • High Tech
      • Insurance
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      • Network Solutions and Services
      • TCS Interactive
      • Sustainability Services
    • Products and Platforms
      • TCS ADD™
      • TCS BANCS™
      • TCS BFSI Platforms
      • TCS CHROMA™
      • TCS Customer Intelligence & Insights™
      • TCS ERP on Cloud
      • ignio™
      • TCS iON™
      • TCS HOBS™
      • TCS Intelligent Urban Exchange™
      • TCS OmniStore™
      • TCS Optumera™
      • TCS Tap™
      • Quartz™ – The Smart Ledgers™
      • TCS TwinX™
      • TCS MasterCraft™
      • Jile™
      • TCS DigiBOLT™
    Overview
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  • Products and Platforms expand here
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    • TCS ERP on Cloud
    • ignio™
    • TCS iON™
    • TCS HOBS™
    • TCS Intelligent Urban Exchange™
    • TCS OmniStore™
    • TCS Optumera™
    • TCS Tap™
    • Quartz™ – The Smart Ledgers™
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    • Jile™
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  • Who we are
    • Overview Press tab for submenu items

      We deliver excellence and create value for customers and communities.

      Our expert, committed team put our shared values into action – every day. With the best talent and the latest technology we help customers turn complexity into opportunities and create meaningful change.

      Discover the difference
    • About Us
      • Leadership
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      Extraordinary expertise leads to remarkable results.

      We share news, insights, analysis and research – tailored to your unique interests – to help you deepen your knowledge and impact.

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    • Overview Press tab for submenu items

      Want to be a global change-maker? Join our team.

      At TCS, we believe exceptional work begins with hiring, celebrating and nurturing the best people — from all walks of life.

      Join us
    • India
      • India
    • Americas
      • Argentina
      • Brazil
      • Canada
      • Chile
      • Colombia
      • Ecuador
      • Mexico
      • Peru
      • Uruguay
      • USA
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    • Overview Press tab for submenu items

      Find the latest news about TCS in our Newsroom

      Get access to a catalog of the latest news stories from across TCS. Discover our press releases, reports, and company announcements.

      Discover more
    • Press releases

      Recent Press releases

      15 May 2025 TCS Recognized as One of the World’s Top 50 Brands by Kantar BrandZ; Brand Value Soars 28% YoY to $57.3Bn
      14 May 2025 TCS Partners with Khan Bank to Future-Proof its Operations, Enhance Customer Experience and Propel Innovation leveraging AI and ML
      12 May 2025 TCS Partners with Dhofar Insurance Company to Transform its Core Insurance Platform
      View all
    • News alerts

      Recent News

      02 May 2025 TCS Ranked Denmark’s #1 IT Service Provider for Customer Satisfaction in 2025
      23 Apr 2025 TCS Partners with Google Cloud on Agent-to-Agent Interoperability Protocol to Drive Future-Ready Enterprises
      11 Apr 2025 TCS Partners with Google Cloud to Accelerate AI-led Transformation in the Retail Sector
      View all
    • Analyst recognition

      Recent recognitions

      22 Apr 2025 TCS Ranked #6 Amongst Banking Technology Providers and Recognized as a Regional Leader across all Geographies by Everest Group
      17 Apr 2025 TCS BaNCS Named a Leader Among Wealth Management Products by Everest Group
      01 Apr 2025 TCS Positioned as a Leader in Worldwide Discrete Manufacturing Product Lifecycle Management Strategic Consulting Services and Systems Integration by IDC MarketScape
      View all
    • Events

      Upcoming events

      11 Jun 2025 TCS and PTC Present the North America Leadership Forum 2025
      04 Jun 2025 Veeva R&D and Quality Summit: Developing Better Health Outcomes
      02 Jun 2025 Siemens Realize LIVE: Discussing Technology and Digital Transformation
      View all
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    Overview
  • Press releases
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    • Overview Press tab for submenu items

      TCS works hand in hand with world-leading investors.

      Tata Consultancy Services Limited
      NSE:TCS
      INR
      Discover more FY24-25 debrief
    • Management Commentary
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      • Annual Report Section
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    Health and Human Services Capabilities

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    Industry

    Public Services This will open an overlay

    Forward-thinking government for citizen-first services

    Learn how we ensure that technology and strategy work together to help governments redefine public services and put citizens at the forefront of governance.
    Learn More
     about Forward-thinking government for citizen-first services
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    Our comprehensive healthcare solution enables hospitals to manage their resources efficiently and provide quality healthcare services to patients. Learn more.
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    Highlights

    • State governments in the United States (US) are focused on improving healthcare, public assistance access, and citizen engagement.
    • TCS’ health and human services capabilities can aid government agencies in delivering health and human services with ease and efficiency.
    • Modernization of human services case management can streamline workflows and automate processes to improve efficiency and allow staff to focus on higher-value activities.

    On this page

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    Challenge Capabilities Benefits The TCS difference

    Challenge

    Legacy systems make it difficult for health and human services agencies to achieve their key goals.  

    States across the US are committed to reducing healthcare disparities, improving access to public assistance, and enhancing overall citizen engagement, especially in the context of health. The key priorities of health and human services agencies are best addressed through modern technologies, which many states lack. 

    The need for modernized government services has never been greater, with increasing demand, complex compliance requirements, and growing customer expectations. TCS offers a range of capabilities aimed at helping government agencies deliver health and human services efficiently, and with ease.

    Capabilities

    People expect consumer-grade experiences, whether they are buying from an online retailer or seeking government services.

    To meet citizens’ demand for easy-to-navigate, intuitive public systems and services, TCS works with health and human services agencies to transform legacy systems into forever-modern ways of working. Our offerings help agencies improve throughput and efficiency by streamlining workflows and automating processes, allowing staff to focus on higher-value activities. 

    TCS offers health and human services technologies that support:

    • Childhood services: We transform legacy systems serving our most vulnerable population in early intervention, childcare, and foster care to deliver services that empower children to be safe, grow, and thrive.

    • Social safety net services: We help states transform legacy, historically siloed systems into modern, human-centric case management technologies that efficiently deliver services to help people through crisis and to a higher quality of life. 

    • Medicaid: We support states in transforming complex and historically siloed Medicaid systems into modern, interoperable systems that enhance outcomes for beneficiaries.

    Benefits

    With TCS, government agencies are able to provide persona-driven digital experiences to constituents.

    Engagement experiences that are:

    • Personalized

    • Equitable and inclusive

    • Compassionate 

    • Intuitive

    • Clear and consistent

    • Accessible remotely 

    • Device agnostic 

    • Always available

    TCS partners with health and human services agencies to transform legacy systems into forever-modern ways of working that improve efficiency, streamline workflows, and humanize experiences, allowing staff to focus on higher-value activities supporting the constituents who need them.

    The TCS difference

    Partnering with TCS helps governments transform how they serve people and deliver digital experiences that drive better outcomes.

    TCS delivers scalable, forever-modern capabilities designed to help agencies provide intuitive and persona-driven digital experiences to constituents. 

    Forever-modern. TCS’ capabilities and delivery model support continuous modernization, which allows for changes in technology and user needs over time. 

    A new vision. We believe fresh perspectives bring new ways of doing. We are innovators and thought leaders with a proven track record of success. 

    Delivery certainty. Our established global presence, scale, and stability afford us the luxury of focusing on clients’ long-term vision and success. TCS upholds commitments to provide holistic capabilities with certainty. 

    Resilient and agile. Our forward-thinking capabilities, platforms, and approach allow for proactive responses to changes in technology, constituent demands, laws, and regulations. 

    People-centric. Our approach maps services to persona-based journeys, curating equitable and tailored access to citizen-centric experiences with public services.

    Innovative. We leverage our private sector experiences and learnings into work with the public sector to deliver proven services that lower risks and yield better outcomes.

    Holistic. Our integrated systems promote agency interoperability and deliver a common digital government experience that spans the lifecycle of government services.   

    Purpose-driven. We believe transformation is about more than technology; it is about empowering change that supports the development of happy, healthy, and productive communities. 

    We bring significant competency and expertise in modernization, data-driven technologies, IT managed services and operations, and moving to the cloud, along with complementary call center, back office, and communications support. As the rate of technological change continues to accelerate, TCS applies automation, artificial intelligence, and machine-first delivery to provide tailored capabilities faster. Whether building from scratch, modifying legacy code, or implementing a no-code or low-code capabilities, TCS executes projects on time and within budget.

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    Transformation starts here

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    Industries
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    • ignio™
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