Leading the way in innovation for over 50 years, we build greater futures for businesses across multiple industries and 131 countries.
Our expert, committed team put our shared beliefs into action – every day. Together, we combine innovation and collective knowledge to create the extraordinary.
We share news, insights, analysis and research – tailored to your unique interests – to help you deepen your knowledge and impact.
At TCS, we believe exceptional work begins with hiring, celebrating and nurturing the best people — from all walks of life.
Get access to a catalog of the latest news stories from across TCS. Discover our press releases, reports, and company announcements.
Dheeraj Shah
Global Head - Business Transformation and Supply Chain Management, Retail, TCS
You have these already downloaded
We have sent you a copy of the report to your email again.
With an early kickstart this year too, the 2021 holiday season will have its staple challenges such as demand spikes, labor shortage, and supply chain pressures, besides COVID-induced blind spots. However, it will be different in that it will most likely be ‘online-driven, stores-enabled, and ecosystem-fulfilled’, and acing it demands more than ‘copy-pasting’ checklists from previous years.
Winning the 2021 holiday season is about differentiated offerings and personalized deals, enabling superior associate experiences, and engaging with partner ecosystems to deliver on customer promise. Above all, it is about demand sensing, workforce optimization with scenario planning and simulations, and synchronized planning and execution across the value chain.
This white paper offers a holistic execution strategy for navigating an unprecedented holiday season.
The content was originally published in RIS News.
Organizations’ Cloud Services Transformation Journey for Sustainability
TCS Helps ICA Sverige Drive Hyper-personalization at Scale
The importance of pricing control in a highly competitive market
Five ways intelligent automation can transform workforce management