Navigate the AI era with confidence. TCS helps you turn AI into a strategic partner that empowers talent, reimagines processes, and accelerates business transformation.
We deliver excellence and create value for customers and communities - everyday. With the best talent and the latest technology we help customers turn complexity into opportunities and create meaningful change.
Point of views, research, studies - on the latest themes - to help you expand your knowledge and be future ready.
At TCS, we believe exceptional work begins with hiring, celebrating and nurturing the best people — from all walks of life.
Retail / white paper
Dheeraj Shah
Head - Retail Supply Chain Practice, Retail, TCS
You have these already downloaded
We have sent you a copy of the report to your email again.
From the Hype to the How: Building Digital Prowess in the Retail Supply Chain
The omnichannel retail supply chain ecosystem has traditionally consisted of boxes, cartons, pallets, and totes. However, the expectations of omnichannel customers—speed and flexibility, transparency, authenticity, and ethical standards—is challenging the ‘physical’ supply chain to evolve into a ‘phygital’ front runner.
While digital technologies such as IoT, AGVs, blockchain, and automation are emerging as key drivers of customer experience and operational efficiencies, they also open up discussions such as:
This paper discusses the key considerations for building digital prowess in the retail supply chain.
Agentic AI-led Retail Warehouse Execution System
2/4Predicting Plastic Waste in Retail Supply Chain with AI/ML Techniques
3/4Model Context Protocol in Retail: Enabling a Governed AI Orchestration
4/4Coop Sweden Partners with TCS to Modernise its Retail Foundation
Want to deliver memorable experiences to your customers?
Talk to our experts