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Where adaptability meets advantage

At TCS, we don’t just help businesses transform. We help them become perpetually adaptive enterprises, built to evolve continuously and confidently in a world of constant change.

Adaptability starts here
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    Our expert, committed team put our shared values into action – every day. With the best talent and the latest technology we help customers turn complexity into opportunities and create meaningful change.

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    What we do

    Where adaptability meets advantage

    At TCS, we don’t just help businesses transform. We help them become perpetually adaptive enterprises, built to evolve continuously and confidently in a world of constant change.

    Adaptability starts here
    • Industries
    • Services
    • Products and Platforms
    • Research & Innovation
    • Alliances
    • Banking
    • Capital Markets
    • Consumer Packaged Goods and Distribution
    • Communications, Media, and Information Services
    • Education
    • Energy, Resources, and Utilities
    • Healthcare
    • High Tech
    • Insurance
    • Life Sciences
    • Manufacturing
    • Public Services
    • Retail
    • Travel and Logistics
    • Artificial Intelligence and Data & Analytics
    • Cloud
    • Cognitive Business Operations
    • Consulting
    • Cybersecurity
    • Enterprise Solutions
    • IoT and Digital Engineering
    • Network Solutions and Services
    • TCS Interactive
    • Sustainability Services
    • TCS ADD™
    • TCS BANCS™
    • TCS BFSI Platforms
    • TCS CHROMA™
    • TCS Customer Intelligence & Insights™
    • TCS ERP on Cloud
    • ignio™
    • TCS iON™
    • TCS HOBS™
    • TCS Intelligent Urban Exchange™
    • TCS OmniStore™
    • TCS Optumera™
    • TCS Tap™
    • Quartz™ – The Smart Ledgers™
    • TCS TwinX™
    • TCS MasterCraft™
    • Jile™
    • TCS DigiBOLT™
    • TCS AI WisdomNext™
    • TCS Research
    • TCS Pace™
    Where adaptability meets advantage
  • Industries expand here
    • Banking
    • Capital Markets
    • Consumer Packaged Goods and Distribution
    • Communications, Media, and Information Services
    • Education
    • Energy, Resources, and Utilities
    • Healthcare
    • High Tech
    • Insurance
    • Life Sciences
    • Manufacturing
    • Public Services
    • Retail
    • Travel and Logistics
  • Services expand here
    • Artificial Intelligence and Data & Analytics
    • Cloud
    • Cognitive Business Operations
    • Consulting
    • Cybersecurity
    • Enterprise Solutions
    • IoT and Digital Engineering
    • Network Solutions and Services
    • TCS Interactive
    • Sustainability Services
  • Products and Platforms expand here
    • TCS ADD™
    • TCS BANCS™
    • TCS BFSI Platforms
    • TCS CHROMA™
    • TCS Customer Intelligence & Insights™
    • TCS ERP on Cloud
    • ignio™
    • TCS iON™
    • TCS HOBS™
    • TCS Intelligent Urban Exchange™
    • TCS OmniStore™
    • TCS Optumera™
    • TCS Tap™
    • Quartz™ – The Smart Ledgers™
    • TCS TwinX™
    • TCS MasterCraft™
    • Jile™
    • TCS DigiBOLT™
    • TCS AI WisdomNext™
  • Research & Innovation expand here
    • TCS Research
    • TCS Pace™
  • Alliances
  • Who we are

    We deliver excellence and create value for customers and communities.

    Our expert, committed team put our shared values into action – every day. With the best talent and the latest technology we help customers turn complexity into opportunities and create meaningful change.

    Discover the difference
    • Brand
    • Leadership
    • Community
    • Sustainability
    • Inclusion
    • Values
    We deliver excellence and create value for customers and communities.
  • Brand
  • Leadership
  • Community
  • Sustainability
  • Inclusion
  • Values
  • Insights

    Discover why customers choose TCS

    We are a digital transformation and technology partner of choice for industry-leading organizations worldwide.

    Read our customer success stories.
    • Events
    • Analyst Recognition
    • Global Studies

    Upcoming events

    27 Dec 2025 TCS at Guidewire Connections 2025
    01 Dec 2025 TCS at AWS re:Invent 2025
    18 Nov 2025 TCS is a Gamechanger Sponsor of Microsoft Ignite 2025
    View all

    Recent recognitions

    15 Oct 2025 From Technical Liability to Digital Dominance: Plaza Premium Group’s Bold Transformation
    06 Oct 2025 Unlocking the Future: 6G & AI for Telcos
    18 Sep 2025 Emirates NBD Transforms Payments and Reengineers Banking Operations
    View all
    Discover why customers choose TCS
  • Events
  • Analyst Recognition
  • Global Studies
  • Careers

    Want to be a global change-maker? Join our team.

    At TCS, we believe exceptional work begins with hiring, celebrating and nurturing the best people — from all walks of life.

    Join us
    • India
    • Americas
    • Asia Pacific
    • Europe and UK
    • Middle East and Africa
    • India
    • Argentina
    • Brazil
    • Canada
    • Chile
    • Colombia
    • Ecuador
    • Mexico
    • Peru
    • Uruguay
    • USA
    • Australia
    • Mainland China
    • Hong Kong SAR
    • Indonesia
    • Japan
    • Malaysia
    • New Zealand
    • Philippines
    • Republic of Korea
    • Singapore
    • Chinese Taipei
    • Thailand
    • Belgium
    • Denmark
    • Estonia
    • Finland
    • France
    • Germany
    • Hungary
    • Ireland
    • Italy
    • Luxembourg
    • Netherlands
    • Norway
    • Poland
    • Portugal
    • Spain
    • Sweden
    • Switzerland
    • United Kingdom
    • Bahrain
    • Israel
    • Kuwait
    • Qatar
    • Saudi Arabia
    • South Africa
    • United Arab Emirates
    Want to be a global change-maker? Join our team.
  • India expand here
    • India
  • Americas expand here
    • Argentina
    • Brazil
    • Canada
    • Chile
    • Colombia
    • Ecuador
    • Mexico
    • Peru
    • Uruguay
    • USA
  • Asia Pacific expand here
    • Australia
    • Mainland China
    • Hong Kong SAR
    • Indonesia
    • Japan
    • Malaysia
    • New Zealand
    • Philippines
    • Republic of Korea
    • Singapore
    • Chinese Taipei
    • Thailand
  • Europe and UK expand here
    • Belgium
    • Denmark
    • Estonia
    • Finland
    • France
    • Germany
    • Hungary
    • Ireland
    • Italy
    • Luxembourg
    • Netherlands
    • Norway
    • Poland
    • Portugal
    • Spain
    • Sweden
    • Switzerland
    • United Kingdom
  • Middle East and Africa expand here
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    • Israel
    • Kuwait
    • Qatar
    • Saudi Arabia
    • South Africa
    • United Arab Emirates
  • Newsroom

    Find the latest news about TCS

    Stay up-to-date on all press announcements by TCS

    Discover more
    • News Alerts
    • Media Kit

    Recent News

    16 Oct 2025 NCVET Selected TCS to Develop a Portal Aimed at Democratizing the Vocational Skill Development Ecosystem in India
    16 Oct 2025 TCS and Infineon Partner to Redefine Digital Experience and Accelerate Sales Growth
    19 Sep 2025 TCS Interactive Opens Flagship Studio in New York City to Drive Innovation-led Experiences
    View all
    Find the latest news about TCS
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    Tata Consultancy Services Limited
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    Discover more Q1FY26 Debrief
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    Top Results
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    01 - 07
    • Travel and Logistics
    • Case Study

    PostNord augments truck fill rate measurement technology

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    Industry

    Travel and Logistics This will open an overlay

    Data and AI in Travel Industry for a Memorable Passenger Experience

    TCS helps create a sustainable travel ecosystem and design hyper-personalized using AI and big data in tourism to make the passenger journey memorable.
    Learn More
     about Data and AI in Travel Industry for a Memorable Passenger Experience
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    Highlights

    • A key strategy of PostNord, a major communications and logistics player in the Nordics, is ‘win in parcels’. This required optimum utilization of parcel trucks used across mid mile transport.
    • They required accurate measurement of fill rate to better plan the utilization of their linehaul trips between terminals and regional hubs and ability to carry more parcels per trip.
    • TCS’ touchless, computer vision, and AI-based solution uses security CCTV cameras to measure the fill rate of trucks, helping PostNord improve operations and save on costs

    In this article

    Overview   inpage
    The Challenge   inpage
    The solution   inpage
    The Benefits   inpage
    Overview inpage
    The Challenge inpage
    The solution inpage
    The Benefits inpage
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    In this articleinpage
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    Overview The Challenge The solution The Benefits

     

    Overview

    PostNord is a major communications and logistics solution provider in the Nordics.

    They have ‘win in parcels’ as a key strategy. To achieve more parcels per trip, their linehauls between terminals and regional hubs had to be better utilized. This necessitated accurate measurement of truck fill rate.

     

    The challenge

    PostNord wanted touchless, frictionless, real-time measurement of truck fill rate at parcel terminals.

    They have depended on production staff to scan the first and last parcels to measure the fill rate of each carrier. Any non-compliance of the scanning process adversely affected the fill rate KPI and impacted operations cost.

    They, therefore, needed the fill rate to be measured accurately to create optimum linehaul plans and for real-time optimization of truck departures.

     

    The solution

    TCS improved PostNord’s parcel truck fill rate KPI with an artificial intelligence-based, real-time image analytics solution.

    TCS developed a touchless, computer vision, and AI-based solution using existing security CCTV cameras to measure the fill rate of transport carriers. The solution uses camera images to measure the fill rate in real time, enabling optimizations based on the process KPIs (line haul planning, people required at gates, loading efficiency) that it calculates using TCS’ proprietary IP. 

    TCS adopted a research and innovation approach by testing multiple methodologies for best results. A mathematical model uses two-dimensional images, captured by standard CCTV cameras at fixed time intervals, to calculate the total three-dimensional space in a truck. The cameras for this solution were obtained from Axis Communications. Deep-learning models identify the gate status and carrier type. Masking of the individual is also done to comply with GDPR (General Data Protection Regulation) and labor laws. 

    Terminal managers monitor the fill rate in real time, helping them plan required adjustments and optimizations in operations. TCS’ proprietary computer vision algorithm helps visualize the output within the terminal and remotely in a secure mode. 

    The solution is hosted in Azure and is deployable in any cloud without any changes. The algorithm can project fill rate at 95% or more in all standard loading scenarios. 

    The solution has many features: 

    • It is touchless 

    • It is powered by artificial intelligence and computer vision

    • Ensures real-time data availability and visibility

    • Improves security at terminals

    • Reduces ad-hoc trips for carriers

    • Enables effective decision-making for tactical and operations team

     

    The benefits

    PostNord improved parcel truck utilization with efficient linehaul plans, and also saved on cost.

    The innovative initiative helped PostNord optimize transport operations at sorting centers. The cost-effective solution uses surveillance camera to improve linehaul planning and operations through optimum capacity utilization of trucks.

    Swipe Left
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    State-of-the-art fill rate KPI autonomously generated.

    CHRISTIAN OESTERGAARD

    Senior Group Strategist – IT-Production, IoT, AI

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