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    Where adaptability meets advantage

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    • Perpetually Adaptive Enterprise Press tab for submenu items

      Where adaptability meets advantage

      At TCS, we don’t just help businesses transform. We help them become perpetually adaptive enterprises, built to evolve continuously and confidently in a world of constant change.

      Adaptability starts here
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      17 Jul 2025 TCS Ranked Among Top 20 Global Technology Brands in Brand Finance Tech 100 2025 List
      15 Jul 2025 TCS & MIT Sloan Management Review Launch New Research Series; Unveil Roadmap for Human-AI collaboration in Enterprises
      10 Jul 2025 Robust Order Book and Operational Resilience mark TCS’ Q1
      View all
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      16 Jul 2025 TCS Launches AI-Powered Research & Innovation Centre in Singapore to Accelerate Enterprise Innovation at Scale
      09 Jul 2025 TCS Launches ‘Gen AI Tech Pathway’ in its STEM Education Program goIT
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      17 Jul 2025 TCS a Leader in Life and Annuities Insurance BPS and Third-Party Administrator Services: Everest Group
      15 Jul 2025 TCS Recognized as a Leader in Healthcare Provider Digital Services by Everest Group
      01 Jul 2025 TCS Recognized as a Leader in Pharmacovigilance Operations Services by Everest Group
      View all
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    • TCS Optumera™
    • Solution

    Strategic intelligence for retail and supply chains

    Make smarter, value-chain optimized decisions

    Let’s talk

    Infusing the power of AI into art of merchandising

    Find out how TCS Optumera helps retailers deliver hyper-localized and hyper personalized omnichannel experiences by turning data into a competitive resource.

    2 MINS WATCH
    Transcript downloading Download transcript
    Download Pdf for TCS Optumera™: Enabling Intelligent Price and Promotion Optimization
    TCS Optumera™ (4 pgs)

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    Products and Platforms

    TCS Optumera™ This will open an overlay

    TCS Optumera™: AI-Powered Strategic Intelligence Platform for Retail

    TCS Optumera™, an AI-powered retail-connected strategic intelligence platform, helps drive strategic and data-driven decisions across the retail value chain.
    Learn More
     about TCS Optumera™: AI-Powered Strategic Intelligence Platform for Retail
    tcs-optumera-Web-3840x1512
    Related Insights
    Woolworths optimizes store space to transform the in-store experience
    With TCS Optumera™, Australia’s one of the most loved retailers transforms the in-store experience to provide a personalized shopping experience. Learn how.
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    07 Apr 2023
    TCS at NRF 2025: Experience AI Transformation in Action
    Join us at NRF 2025 to explore our innovative solutions that support business transformation and learn how to drive your company’s AI-powered retail strategy.
    Events
    18 Dec 2024
    TCS Optumera™ for retailers to make integrated supply chain decisions 
    With TCS Optumera™ Self-learning Supply Chain, retailers can adapt their supply chains to changing conditions in a sustainable and resilient way. Learn more.  
    Solution
    18 Jul 2022

    Industry

    Retail This will open an overlay

    Omnichannel CX and Intelligent Innovation – The Future of Retail

    Read how TCS’ agile and AI-powered retail solutions help businesses strengthen supply chains, reimagine operations, and deliver improved customer experience.
    Learn More
     about Omnichannel CX and Intelligent Innovation – The Future of Retail
    multi-cloud-strategy-retail-agility-innovation-card
    Related Insights
    Trent Unlocks Business Growth with ERP System Modernization
    TCS helped the retailer modernize its ERP system with SAP S/4HANA to streamline business and supply chain operations for an agile and modern shopping experience.
    Case Studies
    23 Jul 2025
    Personalizing Retail Returns Management with AI
    With product returns causing a rise in costs and carbon footprint, retailers must consider a personalized returns strategy with AI, which also improves CX.
    White Paper
    12 Jun 2025
    Ramp up price optimization for fashion retail with AI
    Struggling to optimize pricing strategies for fashion? Improve margin and drive personalization with AI-powered pricing systems.
    White Paper
    20 Oct 2023

    Challenge

    Retailers must infuse AI into the art of merchandising to make value-chain optimized decisions. 

    To save cost, drive top-line growth, and improve margins, retailers must move from silos and guess work towards data-driven decisions. They need to use connected data from different parts of the organization and concurrently optimize multiple KPIs across the value chain. TCS Optumera is an award-winning platform that enables retailers to make value-chain optimized and integrated merchandising and supply chain decisions by making key business processes intelligent and autonomous.

    Features

    Combined power of AI and user acumen for value-chain optimization

    Integrated decision-making for better outcomes

    Fit-for-purpose solution adaptive to business needs

    White box transparency for smooth business buy-in

    Composable and scalable architecture for agility

     

    our solutions

    Make smart space decisions for new products and initiatives, execute store remodels at scale, and right-size store space by considering trade-offs between assortment, price, supply chain, and execution costs.

    Learn more

    Build a positive price perception and drive market share and profitability by strategizing every aspect of pricing throughout the product life cycle. 

    Learn more

    Curate profitable and shopper-centric assortments across sectors such as grocery, fashion, and specialty by striking a balance between variety and availability and aligning assortments with space and demand profiles. 

    Learn more

    Maximize on-shelf availability, reduce cost-to-serve, and enable seamless flow of products with multi-dimensional concurrent optimization of supply chain KPIs and dynamic recalibration of replenishment plans. 

    In Focus

    Swipe Left
    Swipe Right

    Establishing Metrics & Standards for Non-CRF Data in EDC

    White Paper | 29 Sep 2022   Opens in new tab

    Empowering CDM via Emerging Technologies

    Blog | 15 Dec 2021   Opens in new tab

    India Pharma Award '19

    Press Releases | 06 Dec 2019   Opens in new tab

    Efficient & User-Centric Data Dashboards

    Blog | 15 Dec 2021   Opens in new tab
    Swipe Left
    Swipe Right

    Petco is re-imagining the merchandising strategy leveraging TCS Optumera, to support a seamless omni-channel shopping experience for our customers.

    Mike Nuzzo

    Chief Operating Officer, Petco

    HIGHLIGHTS

    • 3-5% increase in sales 
    • 5-7% increase in margin
    • 50% faster time to market 
    • Execute 5 times more strategies
    • 30% reduction in cost to serve
    • 10-15% improvement in service levels
    • 1-2% higher availability
    • Faster value delivery in 6-10 weeks

    Recognition

    TCS Optumera™ wins a Stevie® at the 2022 International Business Awards (IBAs)

    TCS Optumera™ wins a Stevie® at the 2022 International Business Awards (IBAs)

    Named in 2022 Gartner Market Guide for Retail Unified Price, Promotion, and Markdown Optimization Applications – Long Cycle

    Named in 2022 Gartner Market Guide for Retail Unified Price, Promotion, and Markdown Optim

    Named in IDC’s MarketScape for Worldwide Retail Price Optimization Solutions 2021-2022.

    Named in IDC’s MarketScape for Worldwide Retail Price Optimization Solutions 2021-2022.

    Named in 2021 Gartner® Market Guide for Retail Unified Price, Promotion and Markdown Optimization Application

    Named in 2021 Gartner® Market Guide for Retail Unified Price, Promotion and Markdown Optim

    Take the next step forward

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