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      Where adaptability meets advantage

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    • TCS TAP™ / case study

    Hawaiian Airlines Transforms Accounts Payable

    TAP™ Accounts Payable enables 100% digitization, standardization, and consolidation.

    Share Hawaiian Airlines scales new heights with TAP™ | Case Study
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    Products and platforms

    TCS TAP™ This will open an overlay

    TAP™: A Cloud-based AI-powered Source-to-Pay Platform

    TAP™ offers comprehensive support for your digital procurement processes, enhancing sourcing, contract management, purchasing, and supplier hub activities.
    Learn More
     about TAP™: A Cloud-based AI-powered Source-to-Pay Platform
    accounts-payable
    Related Insights
    TCS showcases TAP™ at the Future of Procurement Summit & Awards 2019
    TCS showcased its cloud-based procurement solution that helps enterprises adopt intelligent automation & agile procurement for better buyer & seller experience.
    Events
    15 Jun 2022
    Tail Spend Management: Turn Hidden Cost into Strategic Advantages
    Leverage technology and analytics to optimize procurement and tail spend management, reduce inefficiencies, and turn overlooked areas into strategic advantages.
    Blog
    17 Apr 2025
    Intelligent Conversational Chatbots Revolutionizing Source-to-Pay
    Learn how generative AI-powered chatbots can handle complex queries, anticipate needs and drive efficiency, agility, and competitiveness in procurement.
    Blog
    05 Feb 2025

    Hawaiian Airlines aims to improve efficiency and strengthen its bottom line.

    Airlines constantly need ways to reduce cost and improve efficiency. One such way is to implement new, streamlined processes, which are more efficient and cost less than legacy systems. Hawaiian Airlines (HA) aimed to transform its disparate processes and decentralized Accounts Payable (AP) system. Its main concerns were high cost per invoice, high invoice cycle time due to offline transactions, high dependency and low traceability due to offline user management, low efficiency due to lack of workflow history and multiple handoffs, no real-time visibility to vendors, and manual reporting.

     

    HA leveraged TAP™, our proprietary cloud solution for procure-to-pay, that combines business process services, applications, and infrastructure.

    Our solution delivered transformational value through centralization, standardization, and consolidation of HA’s fragmented processes. 100% digitization was achieved with online access to a single AP documents repository.

    We improved automation by enabling features such as bulk invoice uploads, exceptions & approval routing, notifications, secured role-based access and audit trail.

    "TAP™ has simplified our invoice management process."

    Monica Tomimoto, Senior Director, Finance Operations, Hawaiian Airlines

    TAP™ provided comprehensive online reporting on productivity, invoice status, and accrual. Our solution also facilitated self-service capabilities for invoice uploads and tracking, and enabled shared services for vendor data management.

    By choosing TAP™, Hawaiian Airlines could transform their Accounts Payable operations across all geographies.

    Related reading

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    TAP™ enables OMV to digitize invoice processing

    Case Studies | 29 Apr 2022   Opens in new tab
    2/4

    Embracing green procurement for sustainable future

    Case Studies | 15 Feb 2022   Opens in new tab
    3/4
    TCS TAP™

    VersaCold simplifies procure-to-pay with TAP™

    Case Studies | 27 Aug 2019   Opens in new tab
    4/4
    TCS TAP™

    Trent achieves smarter supplier collaboration

    Case Studies | 27 Aug 2019   Opens in new tab

    Transformation starts here

    Contact us to learn how you can ensure superior buyer and seller experiences with TCS TAP.

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