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      TCS is here to make a difference through technology.

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    • Overview Press tab for submenu items

      We deliver excellence and create value for customers and communities.

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      Want to be a global change-maker? Join our team.

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      Join us
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      • Argentina
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  • India expand here
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    • Argentina
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    • Colombia
    • Ecuador
    • Mexico
    • Peru
    • Uruguay
    • USA
  • Asia Pacific expand here
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    • Mainland China
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  • Europe and UK expand here
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    • Overview Press tab for submenu items

      Find the latest news about TCS in our Newsroom

      Get access to a catalog of the latest news stories from across TCS. Discover our press releases, reports, and company announcements.

      Discover more
    • Press releases

      Recent Press releases

      15 May 2025 TCS Recognized as One of the World’s Top 50 Brands by Kantar BrandZ; Brand Value Soars 28% YoY to $57.3Bn
      14 May 2025 TCS Partners with Khan Bank to Future-Proof its Operations, Enhance Customer Experience and Propel Innovation leveraging AI and ML
      12 May 2025 TCS Partners with Dhofar Insurance Company to Transform its Core Insurance Platform
      View all
    • News alerts

      Recent News

      02 May 2025 TCS Ranked Denmark’s #1 IT Service Provider for Customer Satisfaction in 2025
      23 Apr 2025 TCS Partners with Google Cloud on Agent-to-Agent Interoperability Protocol to Drive Future-Ready Enterprises
      11 Apr 2025 TCS Partners with Google Cloud to Accelerate AI-led Transformation in the Retail Sector
      View all
    • Analyst recognition

      Recent recognitions

      22 Apr 2025 TCS Ranked #6 Amongst Banking Technology Providers and Recognized as a Regional Leader across all Geographies by Everest Group
      17 Apr 2025 TCS BaNCS Named a Leader Among Wealth Management Products by Everest Group
      01 Apr 2025 TCS Positioned as a Leader in Worldwide Discrete Manufacturing Product Lifecycle Management Strategic Consulting Services and Systems Integration by IDC MarketScape
      View all
    • Events

      Upcoming events

      11 Jun 2025 TCS and PTC Present the North America Leadership Forum 2025
      04 Jun 2025 Veeva R&D and Quality Summit: Developing Better Health Outcomes
      02 Jun 2025 Siemens Realize LIVE: Discussing Technology and Digital Transformation
      View all
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      Tata Consultancy Services Limited
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    • Cybersecurity
    • Case Study

    Retailer keeps cyberattacks away with proactive defence 

    Share Strengthening Cybersecurity with TCS’ Managed Security Services
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    INDUSTRY

    Retail This will open an overlay

    Omnichannel CX and Intelligent Innovation – The Future of Retail

    Read how TCS’ agile and AI-powered retail solutions help businesses strengthen supply chains, reimagine operations, and deliver improved customer experience.
    Learn More
     about Omnichannel CX and Intelligent Innovation – The Future of Retail
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    Related Insights
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    TCS used united functional testing for automation and helped Tapestry Inc. upgrade its legacy point-of-sale systems to Aptos Store POS for better operations.
    Case Studies
    15 May 2025
    TCS OmniStore™ wins most innovative product
    TCS' AI-powered composable commerce platform was recognized as an industry leader for leveraging emerging technologies to improve customer experience in retail.
    Article
    04 Apr 2023
    TCS helps Kingfisher Plc enhance omnichannel customer experience
    With TCS OmniStore™ , Kingfisher Plc transformed the unified commerce journey and modernized CX with features such as self-checkout and save-the-cart.
    Customer Testimonial
    21 Sep 2023

    Highlights

    • A leading retail chain partnered with TCS to strengthen its cyber resilience.
    • TCS’ Security Operations Center helps detect real-time threats and preempt attacks.
    • With our managed security services, the client could reduce cyber risks and eliminate potential disruption to the business.

    In this article

    Challenge inpage
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    Benefits inpage
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    Challenge Solution Benefits Related reading

    Challenge

    Enabling effective monitoring and mitigation of cyber threats

    The client, a leading retailer, wanted to put in place a proactive cybersecurity strategy for improved visibility, monitoring, and governance. This would help streamline security operations and vulnerability management processes. Another challenge was the lack of asset inventory and prioritization, which made it difficult to analyze risks in real time, block potential breaches, or plan remediation actions. 

    The client needed to create a proactive cybersecurity strategy to identify security blind spots, monitor resources, and improve governance. Closing gaps in processes, documentation, and inventory maintenance with robust managed security services was also a priority.  

    Solution

    Building a strong security posture with TCS’ Security Operations Center 

    Leveraging TCS’ Security Operations Center, we enabled the client to enhance monitoring by identifying critical assets for integration into the security information and event management platform, and prioritizing the assets based on threat perception and criticality. Using TCS’ Managed Security services, we created an asset inventory of 15,000 devices across geographies with a map scan and defined the scanning cycle through periodic reports and remediation actions to streamline vulnerability management. 

    We also leveraged Cortex Extended Detection and Response to integrate data across the client’s digital domain, accelerate investigations to prevent attacks and data loss, secure control of sensitive data, and ensure compliance.

    Benefits

    Reducing cyber risks with TCS’ Managed Security Services

    Working with TCS, the client could enhance security operations by integrating more than 1,150 critical devices and prioritizing the asset inventory based on criticality. Through the Cortex XDR tool and periodic cyber threat reports, it could proactively detect simulated attacks. With confidence in the knowledge that its business is safe, the client can now focus on providing secure shopping experiences to its customers. 

    • Improved security operations by 50%
    • Provided end-to-end visibility of enterprise risks
    • Decreased alert volumes by 40%
    • Reduced mean time to respond to < 15 minutes

    Leveraging TCS’ Security Operations Center, the client could proactively mitigate cyber threats.

    Related reading

    Swipe Left
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    Cyber Threats Within Digital Ecosystems May Be an Enterprise

    Press Releases | 14 Jul 2022   Opens in new tab

    TCS launches Cyber Defense Suite, an integrated platform

    Press Releases | 24 Feb 2022   Opens in new tab

    How modernizing cybersecurity empowers business growth

    White Paper | 21 Jun 2022   Opens in new tab

    State-of-the-art centers to protect cyber attacks

    Press Releases | 08 Oct 2020   Opens in new tab

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