Belgian railway group revamps its talent management processes
6
MINS READ
Perpetually Adaptive Enterprise
At TCS, we don’t just help businesses transform. We help them become perpetually adaptive enterprises, built to evolve continuously and confidently in a world of constant change.
- Banking
- Capital Markets
- Consumer Packaged Goods and Distribution
- Communications, Media, and Information Services
- Education
- Energy, Resources, and Utilities
- Healthcare
- High Tech
- Insurance
- Life Sciences
- Manufacturing
- Public Services
- Retail
- Travel and Logistics
- Artificial Intelligence and Data & Analytics
- Cloud
- Cognitive Business Operations
- Consulting
- Cybersecurity
- Enterprise Solutions
- Industrial Autonomy & Engineering
- Network Solutions and Services
- Sustainability Services
- TCS Interactive
Perpetually Adaptive Enterprise
Industries
expand here
Services
expand here
Products and Platforms
expand here
Research & Innovation
expand here
About Us
We deliver excellence and create value for customers and communities - everyday. With the best talent and the latest technology we help customers turn complexity into opportunities and create meaningful change.
TCS Insights
Point of views, research, studies - on the latest themes - to help you expand your knowledge and be future ready.
Recent recognitions
View allWant to be a global change-maker? Join our team.
At TCS, we believe exceptional work begins with hiring, celebrating and nurturing the best people — from all walks of life.
Want to be a global change-maker? Join our team.
India
expand here
Americas
expand here
Asia Pacific
expand here
Europe and UK
expand here
Middle East and Africa
expand here
Management Commentary
expand here
Financials
expand here
News and Events
expand here
ESG
expand here
Resources
expand here
Top Results
Showing
10
01 - 07
You have these already downloaded
We have sent you a copy of the report to your email again.
Service
Enterprise Solutions
This will open an overlay
Accelerate Enterprise Digital Transformation for Sustainable Change
We help align technology and investment goals and provide an enterprise digital transformation roadmap with intelligent solutions for sustainable change.
Related Insights
TCS Crystallus™ on Oracle Cloud is a set of pre-configured accelerators crafted to meet industry-specific needs and simplify the digital transformation journey.
Solution
16 Feb 2026
TCS is an Innovator Sponsor for Dreamforce 2025 in San Francisco (October 14-16). This page is being created to showcase our sponsorship components to create awareness and drive audience to our booth.
Events
14 Oct 2025
Our intelligent archival approach helps decommission Oracle SaaS and migrate purchase orders and accounts payable via Oracle Fusion for compliance and audit.
White Paper
05 Feb 2026
Highlights
- The National Railway Company of Belgium (NMBS) wanted to build a career portal to streamline recruitment-related processes and improve the candidate experience.
- They needed a centralized, automated system that provides comprehensive insights to manage employee performance.
- Working with TCS, NMBS was able to build a robust solution for recruitment, performance, and goal management available in three languages on the SAP SuccessFactors platform.
In this article
Back to top
Go to top
In this articleinpage
Go to top
Challenge
NMBS needed to modernize and streamline its recruitment and internal performance processes.
NMBS was dealing with increased operational overheads due to disparate HR systems and recruitment processes. The existing legacy systems hindered critical decision-making related to employee performance, goals, and job profiling.
In recruiting, they wanted to:
Get a centralized view of recruitment and reduce the processing time.
Bridge skills gaps with real-time insights.
Improve employee assessment and support talent requisition.
Automate manual processes to reduce errors.
Structure job profiles to avoid inconsistencies.
Consolidate multiple reporting tools for data analysis.
In performance and goal management, they wanted to:
Create an effective system to evaluate employee capabilities and align goals with business objectives.
Ensure accurate translation of communication to employees across the globe.
Improve employee performance by tracking continuous development and feedback.
NMBS knew it had to optimize its recruitment and internal performance processes and resolve the challenges arising from its legacy systems.
Solution
Embarking on an HR transformation journey to elevate talent management.
TCS worked with NMBS and Ypto SAP HR team to develop an SAP SuccessFactors-based solution. This entailed:
Implementing recruiting management (RCM) and recruiting marketing (RMK) solutions, which helped NMBS streamline the processes of sourcing, engaging, and hiring top talent.
Enabling new functionalities such as “Quick Apply” and “Job Alert.” These help candidates fill out the application form using minimal data.
Deploying an advanced analytics tool that helped the client to view visitor data.
Implementing the SAP SuccessFactors Performance and Goal Management solution. This enabled the job profile builder feature to monitor the progress and development of skills. It also helps bridge any skills gap and provides a transparent, integrated, and organized performance process for all users.
Enabling an automatic rating calculation based on pre-defined complex rules and guidelines to reduce manual error.
Automating performance processes and ensuring a seamless employee experience through real-time reporting and dashboards.
Delivered in three languages—Dutch, French, and English—the solution seamlessly aligned with the functionality requirements of the existing performance management goals management processes.
The National Railway Company of Belgium (NMBS) wanted to improve the candidate experience by streamlining recruitment, and performance-related activities.
Benefits
Attracting and managing top talent with optimized recruitment and performance appraisal processes.
NMBS chose TCS to help develop talent and nurture employee growth by enhancing the capabilities of its existing recruiting and talent management processes. TCS and Ypto worked together to centralize and optimize the recruitment process.
We helped the client to automate scheduling interviews and enabled applicants to track their status and receive notifications during various stages of the hiring process.
Key benefits:
Improved candidate experience and strengthened NMBS’ position in the market as a preferred employer.
Created a database of 25,000 candidates to help recruiters scout for the right talent.
Enabled advanced analytics to provide a holistic view of the hiring journey from the first screening to actual hiring.
Improved insights into performance and goal management processes for managers with a centralized view.
Related reading
Swipe Left
Swipe Right
Find out more
What’s on your mind?
We’re here to help! Tell us what you’re looking for and we’ll get you connected to the right people.
Looking for something else?