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    Where adaptability meets advantage

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    • Perpetually Adaptive Enterprise Press tab for submenu items

      Where adaptability meets advantage

      At TCS, we don’t just help businesses transform. We help them become perpetually adaptive enterprises, built to evolve continuously and confidently in a world of constant change.

      Adaptability starts here
    • Industries
      • Banking
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      • ignio™
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      06 Oct 2025 Unlocking the Future: 6G & AI for Telcos
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      17 Sep 2025 TCS Positioned as a Leader in Net-Zero Consulting Services by Everest Group
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    • Enterprise Solutions
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    Salesforce transformation for life sciences CRM migration

    Assisting users by offering intuitive chatbot responses to expense reimbursement policy queries.

    Share Salesforce Transformation for Life Sciences CRM to Cloud Migration
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    Related Insights
    Salesforce Transformation for Life Sciences CRM to Cloud Migration
    Learn how TCS, with its proven strategies, can help enterprises migrate to Salesforce Life Sciences Cloud CRM and enable their next-gen HCP engagement plan.
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    10 Oct 2025
    TCS at Oracle AI World 2025, Las Vegas
    Join us at the AI World 2025 to know how TCS and Oracle are helping business optimize operations to drive innovation and transform the enterprise of the future.
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    TCS is an Innovator Sponsor for Dreamforce 2025 in San Francisco (October 14-16). This page is being created to showcase our sponsorship components to create awareness and drive audience to our booth.
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    Highlights

    • Customer relationship management (CRM) trends in the pharmaceutical and healthcare industries are shifting toward personalized engagement, AI-driven insights, and omnichannel communication.
    • TCS’s cross-functional team of life sciences experts, digital transformation professionals, CRM technologists, and customer experience strategists can assist your organization in evaluating, selecting, and executing the optimal CRM platform.
    • TCS’s proven strategy and best practices-based methodology help enterprises perform a detailed system assessment and develop a compelling business case to migrate to Salesforce’s Life Sciences Cloud for an enterprise’s needs.

    In this article

    Overview   inpage
    Solution   inpage
    Agentic AI   inpage
    The TCS Advantage   inpage
    Overview inpage
    Solution inpage
    Agentic AI inpage
    The TCS Advantage inpage
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    In this articleinpage
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    Overview Solution Agentic AI The TCS Advantage

    Overview

    Customer relationship management (CRM) trends in the pharmaceutical and healthcare industries are shifting. 

    They are moving toward personalized engagement, artificial intelligence (AI)-driven insights, and omnichannel communication—transforming patient care and provider relationships from all angles.

    As enterprises evaluate the choices for transforming CRM, TCS can provide support in the migration journey through critical path selection. Our cross-functional team of life sciences domain experts, digital transformation professionals, CRM technologists, and customer experience strategists can assist your organization in evaluating, selecting, and executing the optimal CRM platform to enable your next-gen healthcare provider engagement plan.


     

    Solution

    Every organization will have a unique perspective and strategy on life sciences and use cases. 

    It, therefore, is difficult to bring a common one-size-fits-all migration approach.

    TCS has a framework based on different use cases with meticulously detailed critical success factors. The solution supports migration to a futuristic Life Sciences Cloud CRM and ensures:

    • Agent-first Life Sciences Cloud
    • HIPPA compliance
    • GXP compliance
    • Solutions for interoperability challenges
    • Modular and customizable solutions for disparate systems
    • Support for legacy platforms and backward compatibility

    TCS’s proven strategy and best practices-based methodology help enterprises perform a detailed system assessment and develop a compelling business case to migrate to Life Sciences Cloud for an enterprise’s needs.

    Agentic AI

    Agentic AI enhances Salesforce Life Sciences Cloud migration by automating complex tasks, reducing errors, and ensuring compliance. 

    This accelerates deployment and improves data integrity, transforming migration into a more efficient, reliable process.


     

    The TCS Advantage

    TCS offers a wide range of unmatched advantages when partnering with clients from  Salesforce transformation services.

    Unmatched compatibility

    TCS’ home-grown clinical trail management system (CTMS) platform, TCS ADDTM,  and Salesforce Life Sciences Cloud are extremely compatible in the areas of:

    • Clinical trial management
    • Medical, commercial, and patient services

    Industry-leading blueprints

    We provide a blueprint exercise with every migration to establish TCS ADD and other solutions, capabilities that best fit with your life sciences cloud feature road map.

    Global breadth and expertise

    TCS’ cross-functional team of life sciences domain experts, digital transformation professionals, CRM technologists, and customer experience strategists can help you evaluate, select, and execute the optimal CRM platform to enable your next-gen healthcare professionals (HCPs) engagement plan.

    Proven best practices for life sciences cloud migration 

    TCS has a proven strategy and design best practices-based methodology to perform detailed system assessments and customer experience platform evaluations to determine the best future customer engagement model for life sciences enterprises.

    Proprietary suite of tools and accelerators

    We leverage specialized consulting tools and accelerators to significantly reduce migration time and ensure a smooth transition from your legacy CRM to Salesforce Life Sciences Cloud. We also propose several technical tools and automation to minimize risk and ensure accurate data transfer, reduce manual effort, and improve system reliability.

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