HR Transformation Services

Overview

Designing rewarding experiences for employees

Enterprises are under pressure to transform HR services to drive employee engagement and increase productivity. They need to design rewarding experiences, putting employees at the heart of every HR program. To be the workplace of the future, companies need to focus on employee well-being and safety; give people more choices on where and how to work; and create an environment of diversity, equality, inclusion, and belongingness (DEIB).

Additionally, the rise of new employment models and the gig economy necessitates identifying resources such as contingent workers, freelancers, and part-time workers.  HR teams can tap new channels to scout for these resources, create gig work developmental plans, and adopt HR processes for non-traditional employment models. 

Skills-driven talent intelligence can make a difference. It helps in nurturing careers, driving fulfillment strategy and mobility, and building transferable skills. It also drives AI-based sourcing for unbiased, effective talent fulfillment. 

Enterprises can also realize greater value through people insights by continuously tracking how well employees are engaged and productive to make decisions to nurture talent. It also helps build an analytics and insights foundation to measure the value realized by HR initiatives.

Solution

Reinvent HR services to realize greater value from your workforce.

TCS’ HR Transformation Services enable enterprises to successfully change and improve the way HR services are delivered. Our deep business and technology expertise helps our clients unlock new value from talent to propel growth. 

Our services include:

• HR advisory: Helps simplify processes, align to business imperatives, establish benchmarks, create business cases, assess and adopt digital solutions, lower costs, improve HR service delivery, and elevate employee experience.

• HR service delivery: Spans optimizing organization design, deployment of employee experience layer, configuring onboarding and transition workflows, leveraging chatbots, and ongoing service delivery support.

• HCM technology transformation: Covers empathy-based design, system evaluation, integration, and testing to ensure your talent strategy is successfully realized.

• People analytics: Includes data consolidation, data hub and data lake creation, decision-making metrics, executive dashboards, and predictive and prescriptive insights.
   

Benefits

Ignite employee productivity, unlock people-centric experiences, and improve retention.

TCS’ HR Transformation Services delivers the following benefits:

• Increased employee productivity: Enhances workforce agility by transforming the way employees work. 

• Improved retention: Helps retain critical talent across the organization and r employee turnover. 

• Elevated employee experience: Enhances employee engagement with employee-centric HR transformation.  

• Reduced HR costs: Brings down the costs incurred by the HR department through effective HR processes and policies. 

• Increased HR efficiency and productivity: Drives exponential improvement across key HR metrics. 

• Agile and future-ready organization: Cross-skill and upskill employees and build the future workforce.
   

The TCS advantage

Modernize HR services to leverage talent as your competitive advantage.

By partnering with TCS, businesses can leverage the following differentiators: 

• Proven integration capabilities: Experience and expertise in platform integration across leading on-premises and cloud-based human capital management products and niche solutions. 

• Accelerated time-to-value: Leverage TCS tools and accelerators for automated testing and data loading.

• Dedicated HCM center of excellence: Design and incubate new solutions and tools, and provide coaching to HR consultants on HCM trends and technologies. TCS’ CoE acts as the backbone of all HCM-related transformation initiatives, providing niche consulting, thought leadership, and access to numerous artifacts, reusable assets, and best practices.  

• Domain expertise: Make the most of our resources with technical acumen and rich experience in HCM across verticals and geographies.