Reimagine how utilities operate with digital intelligence

Overview

The utilities industry is going through a massive transformation.

There is an increasing shift toward eco-friendly fuels and electrification. Energy consumers are becoming prosumers. Conventional centralized power systems are moving to heavily distributed power systems as more distributed energy resources such as solar, electric vehicles, and batteries start to proliferate. Changing regulations are opening electricity wholesale markets where energy can be produced in one location and supplied to consumers in another location. The emergence of these markets will bring in new competitors. What’s more, energy prices can be kept in check with consumers being allowed to choose their preferred energy suppliers. 

Meanwhile, with aging infrastructure, tighter regulations, and increased competition, the utilities industry is heavily relying on geographic information systems (GIS), spatial mapping, and location-based services to augment asset performance and gain actionable insights. TCS enables technology solutions for electric, gas, and water utilities to streamline and accelerate their performance.

Distributed energy resources management solution (DERMS)

TCS helps utilities players reinvent themselves through digital capabilities that accelerate business performance for a superior customer experience.

TCS’ offerings range from affinity services for empowered consumers (connected home and energy services) to sustainability services (distributed generation forecasting and integration) and electrification of mobility infrastructure (electric vehicle charging platforms). 

• Platform for distributed energy resources (DER) and remote monitoring and diagnostics management

• Standalone DERMS, advanced distribution management systems (ADMS), integrated or purpose-built DERMS

• Virtual power plant (VPP) 

• System integration with supervisory control and data acquisition (SCADA), ADMS, advanced metering infrastructure (AMI), GIS systems of distributed system operators, and retailers

• DER aggregation and orchestration services

• Renewable energy enablement

• Battery grid management 

• Electric vehicle and electric vehicle supply equipment orchestration management

• DER digital twin, alternate reality (AR)-virtual reality (VR), and artificial intelligence (AI)-machine learning (ML) services

Smart grid transformation services

Transform and modernize grids for improved efficiency, reliability, and resilience.

Our grid transformation services include the following:

• Smart grid analytics, asset performance management solution

• Grid operation optimization

• Digital twin, AR-VR, and AI/ML services

• Enterprise asset management (EAM)

• GIS services

• Grid SCADA, EMS, ADMS, and data historian

• Network planning and optimization

• Enterprise-scale grid OT-IT convergence

Through these solutions, utility companies could optimize their transmission and distribution network, operational efficiencies, and KPIs.

Smart utilities services

Adding value to smart utilities operations by addressing concerns about pollution, stress on existing utilities infrastructure, spiraling costs, and aging assets.

Utilities are rapidly adopting and investing in digital transformation initiatives toward smart automated operations. TCS’ smart utilities services provide holistic operational insights aided by geospatial intelligence and systems integration.

• Smart water management services

  • Energy management services for pumping stations

  • Digital twin, AR-VR, and AI/ML services

  • OT-IT convergence services

  • Leakage management and analytics

  • EAM

  • GIS services

• Gas distribution management

  • Digital twin, AR-VR, and AI/ML services

  • OT-IT convergence services

• Smart metering and analytics

  • AMI and smart metering operations center

Benefits

Utilities companies stand to gain multiple benefits. They can:

• Deliver an integrated platform for an energy value ecosystem using digital spine, intelligent social enterprise, and an experience-first platform.

• Assist business teams in decision making on resource balance, leakage management, plant operations, metering data, and asset operations.

• Build situational awareness capabilities through integration of data and systems covering operations and IT.

• Enable asset life cycle management ensuring data interoperability from asset creation to retiral. 

• Provide insights into asset energy efficiencies and operational interventions.

• Promote adoption of extended reality and wearables for better remote workforce management and field services.

The TCS Advantage

With a rich pool of industry experts, partners, and range of innovative products and platforms, we can help you achieve your energy goals.

• Industry and technology expertise: With over two decades of experience in the utilities sector, we have partnered with more than 90 energy and utility organizations globally, supporting more than 75 million water consumers, 70 million electricity consumers, and 20 million gas consumers. 

• Unique OT-IT convergence framework: A 6-dimensional comprehensive assessment framework that covers OT and IT security, enterprise architecture, applications integration, digital maturity, and change management for a great transformation journey.

• Products and platforms: Our portfolio of innovative products and platforms include:

  • TCS IP2™: Flexible, clean, and cost-competitive power generation 

  • TCS Clever Energy™: New revenue streams for business and commercial customers from value-added energy management services

  • TCS InTwin™: Industrial analytics and digital twin across the enterprise

  • TCS DigiFleet™: Optimization of fleets from asset management to compliance and cost reduction

• Strategic partnerships and global alliances: Areas such as DERMS, VPP, APMS, and EV charging provide utilities companies with a platform that supports large, complex, and process-intensive deployments.