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Tata Consultancy Services (TCS) is proud to be the main sponsor of FLAIRS 2024, the biggest interbank event in the Netherlands.
Centered on the theme “Banking from the Past to the Future”, the conference will bring together young bankers to explore how lessons from the past can equip banks to tackle tomorrow’s challenges and seize emerging opportunities. The event offers participants a platform for exchanging ideas and gaining inspiration from leading financial experts.
Panel Session - 14:45 – 15:30 CET
Traditional vs Future Banking, Client Orientation: What actions should the young generation take to build towards the bank of the future?
Gen AI: Ideation to implementation journey
Innovation Head, Financial Services-Europe
Shantanu Talukdar heads the innovation function for TCS Financial Services in Europe. His expertise is in platform business, disruptive business models, and product development. He supports financial institutions in their innovation, digital transformation, and sustainability initiatives. He has established innovation partnerships with multiple leading organizations and drives initiatives from idea conceptualization to enterprise-wide scaling, leveraging the TCS Co-Innovation Network™ (COIN™).
How to win the hearts and minds of next generation customers
Head of Europe, Digital Marketing and CX Practice, TCS
Egmont has over 20 years of experience in marketing and sales leadership in banking and insurance working with renowned brands like ING and DAS, making topline and bottom-line impact. From growing market share in private banking, digital transformation of retail services to portfolio growth in wholesale international banking, brand repositioning and product development, he and his team have a passion for creating iconic customer experiences blending creativity with technology.
Meet our experts to learn how TCS can help create unique digital banking experiences for your customers and shape the future of banks.
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