TCS’ Privacy Notice Ecuador
Last updated on 22 June 2026
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Your privacy is important to us, so we consider it important for you to know what personal data we, Tata Consultancy Services ("TCS" or "we"), collect from you (and third parties), why we collect it, how we use it, and what rights you may have as a data subject or consumer.
Please note: All information in this privacy notice will apply to you unless otherwise stated based on your residence status. For additional terms that may apply to you based on your residency status, please refer to your country-specific terms at the end of this notice. In this notice, the term "personal data" will be used to represent any information relating to an identified or identifiable individual; country-specific notices may adopt different terminology.
We encourage you to read this notice, along with any additional and more specific information we may provide to you at various times when we collect or process personal data on TCS websites, products or applications, events, and initiatives, so that you are aware of how and for what purpose we process your personal data. (Please note: We issue a different privacy notice that will apply when there is an employment relationship between TCS and its employees.)
We may collect different types of personal data in a number of different ways and use it for different purposes:
1.1. To secure access to our website and online services.
In general, you will be able to visit TCS.com and its affiliated websites on the World Wide Web without telling us who you are. Our web hosts or affiliates that provide analytics and performance improvement services may collect:
This information is aggregated to measure the number of visits, average time spent on the site, pages viewed, and other similar information. TCS uses this information to measure site usage, improve content, and ensure safety and security, as well as improve the performance and user experience of the website. In a few situations, your registration will be required to access an authenticated area of the website: in these cases, we will also collect your username and password.
We may also obtain data from third parties, including:
TCS uses cookies (small text files placed on your device) and similar technologies to facilitate the smooth functioning of our websites and to help collect data: please read the cookie policy. Please note that our websites may include links to third-party websites whose privacy practices differ from those of TCS; If you provide personal data to any of those websites, your data will be governed by their privacy statements.
1.2 To respond to your questions, support, and contact requests.
If you contact us with questions, requests for more information about initiatives or products, or other generic support inquiries, we may need to process personal data about you, such as:
For information on the management of your contact details, email subscriptions and promotional communications, please use the contact form of tcs.com or affiliated websites where you have provided your personal data.
1.3 Subscriptions to our promotional communications.
If you sign up to receive marketing communications from TCS, we may send them by email, postal mail, telephone, or any other means of communication. For information on the management of your contact details, you can access the contact details provided in the event privacy notice or in the emails you receive, or you can use the contact form on tcs.com or on the affiliated websites where you have provided your personal data.
1.4 To manage events and initiatives.
TCS frequently hosts events and initiatives, either free of charge or by invitation only. In these cases, this privacy notice applies to both participants and speakers, along with any other supplementary information provided in connection with each event. To enable participants to join events (including pre- and post-event communications), we are required to collect and process a limited amount of information, such as:
Where a hospitality service is provided, we may also collect, store and process "special categories" of more sensitive personal data (SPI), such as dietary requirements or personal disabilities. This shall be done only and to the extent permitted by law. Events may be recorded, so photographs and videos may also be collected; In such cases, you will be informed by a specific notice at the place where the recording was made. This material may later be used by TCS for other compatible purposes, in accordance with the notices it receives. In addition, during the course of the events, we may collect data about you from you, which we may later use to contact you again for feedback and/or to provide you with more business information about TCS; This will be done with your consent, whenever necessary.
We may also obtain data from third parties, including third-party event organizers when the event is sponsored by TCS. The organizers could provide the list of attendees. In such cases, the privacy statement of those third parties to whom you provide your personal data will apply to you.
1.5 Promote TCS's brand, products, initiatives, and values with marketing communications.
TCS has a strong and legitimate interest in promoting its brand, products, initiatives and values. In order to further those goals, we process personal data about our business contacts, including TCS's current and potential customers, third parties, and intermediaries with whom TCS interacts in the course of its business. TCS may collect details about you, including your name, contact details and other information such as your job title, employer, areas of business interest and other business details. We may process such data using software or platforms that allow us to manage our customer relationships. We collect such data directly or indirectly from you or from third parties, such as business partners, data brokers, social media, marketing companies, and publicly accessible sources such as social media sites, where it is lawful to do so. In such cases, we will also comply with any additional restrictions imposed by the region in which your data was collected, as well as the source of your data. TCS may also collect data from our email and calendar systems in connection with interactions between TCS associates and contacts or third parties.
Your data is used by us in part to administer, manage and develop our business and services; such as identifying the business needs of existing and potential customers, analyzing and evaluating the strength of our interactions with certain business contacts, conducting analytics, including producing metrics such as relationship maps for our business leadership, and drawing up limited profiles in order to help us develop and deliver appropriate products and services to existing and potential customers. Analyses may be performed by us using algorithms that help us analyse and classify interactions with you depending on the frequency and duration of the interaction. We may also send you marketing communications and surveys to carry out market research or provide you with information about us and our services that we have reason to believe you would be interested in your professional capacity.
When we contact you, we may do so through different channels, such as email, phone calls, postal mail, or any other means of communication, for example, through social media sites such as LinkedIn. We will only send electronic marketing communications to business contacts in a business-to-business context, where we have your prior consent or where it is lawful to do so in the jurisdiction in which you are located. You may opt-out of receiving such communications at any time by using the contact form on TCS.COM or on affiliated websites where you have provided your personal data, by writing to our Data Protection Officers or the Privacy Officer (see section below) or by any other method provided from time to time (for example: the unsubscribe link at the bottom of the emails).
From time to time, we may use your name, quotes, photos, or videos to promote and amplify TCS's brand and activities. In such a case, you will receive appropriate additional information about the use of your personal data.
1.6 Manage, administer and comply with obligations arising from contracts and regulations
Where TCS has a contractual relationship with you (other than an employment relationship), your employer or your company, or is taking steps to establish such a contractual relationship, we may need to process your personal data, typically limited to name, company contact details and job title, in order to establish and/or fulfill the obligations arising from the same contract, such as providing you or your employer or company with the services you have requested or making use of the services that you or your employer or company offer to us. We will also process such personal data for ancillary tasks related to our day-to-day business activities such as accounting, auditing, reporting (to regulators and authorities) and to comply with applicable regulations.
Failure to provide certain information when requested may delay or prevent us from administering a service you have requested from us, or from responding to your inquiries and/or allowing you to join our initiatives.
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason that is compatible with the original purpose and applicable law. If we need to use your personal data for an unrelated purpose, we will notify you and explain the legal basis that allows us to do so.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where required or permitted by law.
We may share your data with third parties, including service providers and other entities in the TCS group. Please note that TCS has not in the past, nor does it currently sell, under any circumstances, your personal data to any third party. In addition, TCS does not share your personal data with third parties for any additional purpose (as described below) unless necessary to comply with a legal obligation or legitimate business purpose where permitted by law.
We may share your personal data with third parties where required by law, where it is necessary for one of the activities listed above, or where we have another legitimate legal basis to do so. We require third parties to respect the security of your data and to treat it in accordance with the law. Where required by law, we will seek your consent before transferring the data to third parties that are not part of the TCS group of companies.
The term "third parties" includes third party service providers (including contractors and designated agents) and other entities in our group. Third-party service providers may carry out the following activities: hosting and other internet services, data storage and analysis, market research and campaign management, event organizers, and catering services. All of our third-party service providers are required to take appropriate security measures to protect your personal data in accordance with our policies. We do not allow our third-party service providers to use your personal data for their own purposes. We only allow them to process your personal data for specific purposes and in accordance with our instructions and applicable law. We may also need to share your personal data with regulatory authorities or we may need to comply with the law in some other way.
We may share your personal data with other TCS group entities as part of our regular business performance reporting activities, in the context of a business reorganisation or group restructuring exercise, to support system maintenance and data hosting, and where necessary to perform one of the activities listed above (see "How we will use information about you"). Other TCS group entities are required to take appropriate security measures to protect your personal data in accordance with our policies.
We may transfer the personal data we collect about you to one or more countries outside your country of residence or outside the country in which you access this website, including India, for the purpose of performing one of the activities listed above (see "How we will use information about you"). - In such cases, we have put in place appropriate measures to ensure that your personal data is secure in accordance with the laws of the country in which you reside. If you need more information about these safeguards, you can request it from our data protection officers (see contacts below) or send an email to tcs.cpo@tcs.com.
We have put in place appropriate technical, organisational and security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who need to know it. They will only process your personal data on our instructions and are subject to a duty of confidentiality.
We have established procedures to deal with any suspected data breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.
We will only retain your personal data for as long as necessary to fulfil the purposes for which we collected it, including to comply with any legal, accounting or reporting requirements. Details of retention periods for different aspects of your personal data are available in our retention policy upon request from our Data Protection Officers (see contact details below). To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, as well as the applicable legal requirements.
In some circumstances, we may anonymize your personal data so that it can no longer be associated with you, in which case we may use such information without notice to you.
If you have a concern, complaint or question about this privacy notice, please direct it to the Chief Privacy Officer of Tata Consulting Services in tcs.cpo@tcs.com or contact us via the "Contact Us" form on tcs.com or affiliated websites where you provided your personal data stating your concern in detail.
For the purposes of data processed under this notice, the controller or company/service provider for the processing of your personal data collected through our websites is Tata Consultancy Services Limited, TCS House, 2nd Floor, Raveline Street, Fort Mumbai 400 001, India. For all other purposes stated above, the controller or company/service provider is the same entity, unless otherwise stated in another privacy statement communicated in each situation.
In limited circumstances and on a specific basis in your country of residence, where you have consented to the collection, processing and transfer of your personal data for a specific purpose, you may have the right to withdraw your consent to that specific processing at any time. To withdraw your consent, please contact our Data Protection Officers (see contacts below). Once we have received notice that you have withdrawn your consent, we will no longer process your information for the purpose(s) you originally agreed to, unless we have another legal basis to do so.
We have appointed Data Protection Officers (DPOs) to oversee the TCS's compliance with applicable data protection laws and this privacy notice. If you have any questions about this privacy notice or how we handle your personal data, please contact the DPO in your region:
UK & Ireland Data Protection Officer |
Data Protection Officer for Continental Europe |
U.S. Data Protection Officer: |
Data Protection Officer of Canada: |
Data Protection Officer of Brazil: |
Data Protection Officer for LATAM |
APAC Data Protection Officer: |
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Changes to this Privacy Notice
We reserve the right to update this privacy notice, at any time, and will provide you with a new privacy notice in the event of any material updates. We may also notify you by means from time to time about the processing of your personal data.
For residents (subjects) of ECUADOR (ECUADOR), when we collect and use personal data (information) about you, we may be subject to the Ecuadorian Law regulating the Protection of Personal Data in Ecuador: Ley Orgánica de Protección de Datos Personales (LOPDP) and be responsible as 'data controllers' of such personal data. Below you will find the specific additional provisions that are applicable to you as a resident within ECUADOR; including your rights over your data, as TCS may need to process it.
Where the LOPDP is applicable to TCS, we are only permitted to process your personal data on the basis of certain legal requirements that are described in the relevant legislation. As such, you will find below the valid legal bases that allow us to process your personal data for the fulfilment of one of the purposes below (which are more specifically described in our general notice https://www.tcs.com/privacy-policy).
Personal data will be stored in the "TCS Customer and User Personal Database". In compliance with the provisions of the REGULATION, this database will be registered in the National Registry of Personal Data Protection, once said registry is enabled. In the event that it is already enabled, the OWNER may verify the registration of the base in said Registry.
We may transfer your personal data that we collect to one or more countries outside of ECUADOR, including India, to perform any of the activities listed above (see the section above "How We Will Use Your Personal Information"). Where there is no adequacy decision by the Ecuadorian authorities in respect of those countries – meaning that they are not considered to provide an adequate level of protection for your personal data – we have put in place appropriate measures to ensure that your personal data is secure. These measures include Data Transfer Agreements based on the Standard Contractual Clauses of the European Commission and the LOPDP. If you require further information about these safeguards, you can request it from our Data Protection Officers.
Effects of the lack of access to the owner's data or their refusal to hand them over, as well as their duty to inform us of any changes
You represent that you understand that the data collected by TCS is necessary for the purposes described above. Therefore, the effect of the delivery of the data is to make it possible to fulfill all these functions and the others that are detailed in this document. In this sense, it is important to mention that you guarantee and are responsible for the data being accurate, complete, precise, complete, verifiable, clear and updated.
As long as you comply with the requirements established by the LOPDP law, you have the right to:
To do this, you must send a written request that can be sent to: dpo.latam@tcs.com and include, at least, the following information:
Notwithstanding the foregoing, TCS may keep certain information of the OWNER, in order to serve as evidence in the event of a possible claim. The duration of such conservation shall not exceed the legal limitation period established by the regulation.
If he/she considers that he/she has not been attended to in the exercise of his/her rights, the OWNER may file a complaint with the National Authority for the Protection of Personal Data through the channels and/or offices that this institution enables.
If you exercise one of the above rights, we may need to request specific information from you to help us confirm your identity and right to make such a request. The above is to ensure that personal data is not disclosed to any person who does not have the right to receive it.
We have appointed Data Protection Officers (DPOs) to oversee TCS's compliance with applicable data protection laws and this privacy notice. If you have any questions about this privacy notice or how we handle your personal data, please contact the DPO in your region:
Data Protection Officer
dpo.latam@tcs.com
022459541
Av. Amazonas N39-123 and Jose Arizaga