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Tata Consultancy Services to Support L&G in Building a Smart and Intelligent Workspace with a Highly Intuitive and Immersive End-user Experience
LONDON | MUMBAI, October 9, 2019: Tata Consultancy Services (TCS) (BSE: 532540, NSE: TCS), a leading global IT services, consulting and business solutions organisation, announced that it has expanded its strategic partnership with Legal & General (L&G), one of the UK’s leading financial services groups and a major global investor, to help L&G transform into a digital workspace leveraging TCS’ Machine First™ Delivery Model and design thinking approach.
L&G began its relationship with TCS in 2008. As a strategic partner, TCS has delivered many successful programmes across various lines of business, including an agile transformation, SmartQuote services for general insurance, Solvency II, and Retail Distribution Review implementation.
The expanded partnership with TCS will help L&G build an intelligent and automated digital workspace aligned to its business vision. Additionally, a highly personalised, next-gen service desk will provide real-time analytics for location-aware services and enterprise-wide social collaboration.
“Through our strategic partnership with TCS, we are building a digital workspace for our teams that is intuitive, flexible and frictionless, using the best of digital technology and service design to transform people’s experience, improve productivity and support collaboration. The digital workspace powered with new tools, ways of working and services will help us support our customers and stakeholders better,” said Mark Hall, Group IT Director, L&G.
“We look forward to deepening our long-standing strategic partnership with L&G with this digital workspace transformation. Our next-gen solutions will empower L&G’s end-users with persona-based omni-channel experiences, real-time automated issue resolution, gamification, etc. and help the company revolutionise its workspace,” said Vinay Singhvi, Business Unit Head, BFSI – UK and Ireland, TCS.
TCS’ comprehensive Digital Workspace services and solutions, enabled by user empathetic design and agile execution, help enterprises create intuitive, immersive and intelligent workspaces. These services include an in-house platform designed to host a complete suite of digital workspace components that create delightful employee experiences with persona-based delivery, predictive healing, advanced analytics, cognitive IT support, chatbot assistance, knowledge as a service, modern device management, and more.
About Legal & General Group Plc
Established in 1836, Legal & General is one of the UK’s leading financial services groups and a major global investor, with international businesses in the US, Europe, Middle East and Asia. With over £1 trillion in total assets under management, we are the UK’s largest investment manager for corporate pension schemes and a UK market leader in pensions de-risking, life insurance, workplace pensions and retirement income. We have also invested over £19 billion in direct investments such as homes, urban regeneration, clean energy and small business finance.
About Tata Consultancy Services Ltd. (TCS)
Tata Consultancy Services is an IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for the last fifty years. TCS offers a consulting-led, cognitive powered, integrated portfolio of business, technology and engineering services and solutions. This is delivered through its unique Location Independent Agile delivery model, recognized as a benchmark of excellence in software development.
A part of the Tata group, India's largest multinational business group, TCS has over 436,000 of the world’s best-trained consultants in 46 countries. The company generated consolidated revenues of US $20.9 billion in the fiscal year ended March 31, 2019 and is listed on the BSE (formerly Bombay Stock Exchange) and the NSE (National Stock Exchange) in India. TCS' proactive stance on climate change and award-winning work with communities across the world have earned it a place in leading sustainability indices such as the Dow Jones Sustainability Index (DJSI), MSCI Global Sustainability Index and the FTSE4Good Emerging Index. For more information, visit us at www.tcs.com.
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