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TCS Named a Leader in Next-Gen Testing Services by NelsonHall


Report Cites TCS’ Comprehensive Mobile Testing Services, UX Testing Services Backed by its CX Assurance Platform, and AI Use Cases Combined with its Continuous Testing Platform, as Strengths

LONDON | MUMBAI, June 18, 2019: Tata Consultancy Services (TCS) (BSE: 532540, NSE: TCS), a leading global IT services, consulting, and business solutions organization, has been named a Leader in the NelsonHall NEAT for Next-Gen Testing Services[1].

Highlighted as strengths were TCS’ comprehensive mobile testing services that are backed by many IP, and UX testing services that are ahead of the competition, backed by its CX Assurance Platform. The report says that TCS is the first firm to have combined several AI use cases with its continuous testing platform, as part of Smart QE.

"As organizations continue to embrace risk to create exponential value in the Business 4.0™ world, institutionalizing world class quality engineering practices is key to protecting brands and delivering world-class customer experience with first-time-right quality at speed,” said Prabhakar Karamsetty, Global Head, Quality Engineering and Transformation (QET), TCS.This recognition is a testament to the differentiated capabilities we have built allowing us to meet our customers’ current and future needs for next-generation testing services.”

TCS’ QET practice offers a comprehensive portfolio of cognitive-powered services spanning the entire quality assurance value cycle – including consulting and advisory, testing services implementation, managed services for test environment, and test data management – helping global customers address their business, quality, and risk management challenges.

The company has responded to the emergence of newer technologies and growing customer investments in them, with newer offerings such as Agile/DevOps Transformation Consulting, VR/AR Assurance, Video and Infotainment Systems Assurance, and Industry-Specific Digital Assurance. With functional assurance constituting the largest part of customers’ assurance spending, TCS’ domain expertise across multiple industry verticals has become a key differentiator.

TCS has made significant investments in building intellectual property in the digital assurance domain. The newly launched Customer Experience Assurance Platform measures and benchmarks the customer experience maturity of systems across five dimensions – usability, accessibility, compatibility, security and performance – using cognitive and machine learning techniques, and provides remediation to enhance business outcomes. Smart QE is an AI-powered platform to accelerate the release cycle using contextual insights, predictive analytics and self-healing capabilities to enhance the quality and predictability of IT applications.

Dominique Raviart, IT Services Research Director, NelsonHall, said, “The QA services market is rapidly changing, not only with agile and continuous testing, but also with mobile testing, UX testing, AI and cognitive. TCS has done an excellent job at pivoting its testing service portfolio towards next-gen offerings, with an emphasis on automation.

"Our platform solutions are resonating very well with our customers and we have been able to win several marquee engagements. We will continue our investments in enhancing the capabilities of our platforms by leveraging artificial intelligence and machine learning technologies to deliver superior value to our customers," added Prabhakar Karamsetty.

[1] NEAT for Next-Generation Testing Services, Dominique Raviart, NelsonHall, January 2019

About Tata Consultancy Services (TCS)

Tata Consultancy Services is an IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for the last fifty years. TCS offers a consulting-led, cognitive powered, integrated portfolio of business, technology and engineering services and solutions. This is delivered through its unique Location Independent Agile delivery model, recognized as a benchmark of excellence in software development.

A part of the Tata group, India's largest multinational business group, TCS has over 424,000 of the world’s best-trained consultants in 46 countries. The company generated consolidated revenues of US $20.9 billion in the fiscal year ended March 31, 2019, and is listed on the BSE (formerly Bombay Stock Exchange) and the NSE (National Stock Exchange) in India. TCS' proactive stance on climate change and award winning work with communities across the world have earned it a place in leading sustainability indices such as the Dow Jones Sustainability Index (DJSI), MSCI Global Sustainability Index and the FTSE4Good Emerging Index. For more information, visit us at

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