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    TCS is here to make a difference through technology.

    Leading the way in innovation for over 55 years, we build greater futures for businesses across multiple industries and 55 countries.

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      We deliver excellence and create value for customers and communities.

      Our expert, committed team put our shared values into action – every day. With the best talent and the latest technology we help customers turn complexity into opportunities and create meaningful change.

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      05 May 2025 Jazeera Airways Partners with Tata Consultancy Services to Power AI-led Transformation, Reimagine Digital Customer Experience
      02 May 2025 IBM, Tata Consultancy Services and Government of Andhra Pradesh to Deploy India’s Largest Quantum Computer in the Country’s First Quantum Valley Tech Park
      30 Apr 2025 TCS Collaborates with SAP to Enable Enterprise-wide GenAI and Cloud Adoption For its Customer
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      02 May 2025 TCS Ranked Denmark’s #1 IT Service Provider for Customer Satisfaction in 2025
      23 Apr 2025 TCS Partners with Google Cloud on Agent-to-Agent Interoperability Protocol to Drive Future-Ready Enterprises
      11 Apr 2025 TCS Partners with Google Cloud to Accelerate AI-led Transformation in the Retail Sector
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      22 Apr 2025 TCS Ranked #6 Amongst Banking Technology Providers and Recognized as a Regional Leader across all Geographies by Everest Group
      17 Apr 2025 TCS BaNCS Named a Leader Among Wealth Management Products by Everest Group
      01 Apr 2025 TCS Positioned as a Leader in Worldwide Discrete Manufacturing Product Lifecycle Management Strategic Consulting Services and Systems Integration by IDC MarketScape
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      TCS is here to make a difference through technology.

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      We deliver excellence and create value for customers and communities.

      Our expert, committed team put our shared values into action – every day. With the best talent and the latest technology we help customers turn complexity into opportunities and create meaningful change.

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    • About Us
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      Join us
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      Find the latest news about TCS in our Newsroom

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      Discover more
    • Press releases

      Recent Press releases

      05 May 2025 Jazeera Airways Partners with Tata Consultancy Services to Power AI-led Transformation, Reimagine Digital Customer Experience
      02 May 2025 IBM, Tata Consultancy Services and Government of Andhra Pradesh to Deploy India’s Largest Quantum Computer in the Country’s First Quantum Valley Tech Park
      30 Apr 2025 TCS Collaborates with SAP to Enable Enterprise-wide GenAI and Cloud Adoption For its Customer
      View all
    • News alerts

      Recent News

      02 May 2025 TCS Ranked Denmark’s #1 IT Service Provider for Customer Satisfaction in 2025
      23 Apr 2025 TCS Partners with Google Cloud on Agent-to-Agent Interoperability Protocol to Drive Future-Ready Enterprises
      11 Apr 2025 TCS Partners with Google Cloud to Accelerate AI-led Transformation in the Retail Sector
      View all
    • Analyst recognition

      Recent recognitions

      22 Apr 2025 TCS Ranked #6 Amongst Banking Technology Providers and Recognized as a Regional Leader across all Geographies by Everest Group
      17 Apr 2025 TCS BaNCS Named a Leader Among Wealth Management Products by Everest Group
      01 Apr 2025 TCS Positioned as a Leader in Worldwide Discrete Manufacturing Product Lifecycle Management Strategic Consulting Services and Systems Integration by IDC MarketScape
      View all
    • Events

      Upcoming events

      11 Jun 2025 TCS and PTC Present the North America Leadership Forum 2025
      04 Jun 2025 Veeva R&D and Quality Summit: Developing Better Health Outcomes
      19 May 2025 TCS at Sapphire 2025
      View all
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      Tata Consultancy Services Limited
      NSE:TCS
      INR
      Discover more FY24-25 debrief
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    TCS Worldwide
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    Share TCS Positioned as a Leader in Robotic Process Automation Services by Independent Research Firm
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    TCS Positioned as a Leader in Robotic Process Automation Services by Independent Research Firm

     

    Tata Consultancy Services Recognized for Deep Technical Finesse and Structured, Mature Approaches to Assessing Processes, Identifying Opportunities and Developing Automation Factories

    NEW YORK | MUMBAI, October 23, 2019: Tata Consultancy Services (TCS) (BSE: 532540, NSE: TCS), a leading global IT services, consulting and business solutions organization, has been recognized as a Leader in the Forrester Wave™ for Robotic Process Automation (RPA) Services.

    According to the report, "TCS embraces automation throughout its own organization and across its customer base.” It added, “TCS has deep technical finesse and structured, mature approaches to assessing processes, identifying opportunities, developing CoEs (which it calls "automation factories") to industrialize RPA, and developing ‘garages’ to experiment with emerging RPA-adjacent technologies.” The report goes on to say: "Firms looking for a partner with an integrated offering to support automation at scale should choose TCS."

    “TCS’ Machine First™ Delivery Model (MFDM™), powered by intelligent automation and RPA, has been core to our customers’ Business 4.0™ transformations. Forward-thinking enterprises are leveraging RPA as a starting point in their automation journeys to ensure better quality process outcomes, higher productivity and superior customer service," said P R Krishnan, Global Head, Enterprise Intelligent Automation and Artificial Intelligence (EIA & AI) practice, TCS. “We believe our positioning as a Leader in this report is a testament to our holistic strategy, comprehensive portfolio of offerings, and market success.”

    TCS leverages its Business 4.0 framework, aided by MFDM, to facilitate automation across its customers’ businesses and accelerate digital transformation. Its EIA & AI unit uses robotics, machine learning, and AI to help enterprises solve complex business problems across industries and horizontals, enable cognitive decision-making and transform and redefine business models. The unit’s services include strategy and architecture consulting, enterprise solutioning, and reimagining business processes using embedded automation, robotics and real-time decision-making systems.

    TCS’ process assessment framework helps customers identify the right areas for automation, achieve multi-fold productivity improvement and elevate customer experience, all at scale. TCS’ RPA solutions augment its customers’ digital transformation initiatives by automating back-end activities, customer support, cross-selling / up-selling, finance and accounting, supply chain and risk management functions across all industries.

    TCS leverages its deep domain expertise across multiple industries to build verticalized RPA solutions that automate and transform niche operations immensely boosting productivity. For example, its Robotic Data Factory solution leverages insights derived from fab production data to trigger appropriate business workflows, significantly reducing the response time to anomalies in the production of semiconductors.

    “With our deep contextual knowledge, holistic, consulting-driven approach to automation, strong cognitive service capabilities and broad-based transformation service delivery model, we help customers accelerate their transformation journeys and deliver enhanced customer experiences,” added P R Krishnan.

    About Tata Consultancy Services Ltd. (TCS)                                                                                             

    Tata Consultancy Services is an IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for the last fifty years. TCS offers a consulting-led, cognitive powered, integrated portfolio of business, technology and engineering services and solutions. This is delivered through its unique Location Independent Agile delivery model, recognized as a benchmark of excellence in software development.

    A part of the Tata group, India's largest multinational business group, TCS has over 450,000 of the world’s best-trained consultants in 46 countries. The company generated consolidated revenues of US $20.9 billion in the fiscal year ended March 31, 2019, and is listed on the BSE (formerly Bombay Stock Exchange) and the NSE (National Stock Exchange) in India. TCS' proactive stance on climate change and award winning work with communities across the world have earned it a place in leading sustainability indices such as the Dow Jones Sustainability Index (DJSI), MSCI Global Sustainability Index and the FTSE4Good Emerging Index. For more information, visit us at www.tcs.com.

    To stay up-to-date on TCS global news, follow @TCS_News

    TCS Media Contacts

    Asia Pacific

    Email: charlene.lee@tcs.com

    Phone: +65 9138 4370

    Australia and New Zealand

    Email: Kelly.ryan@tcs.com

    Phone: +61 422 989 682

    Benelux

    Email: Joost.galema@tcs.com

    Phone: +31 615 903387

    Central Europe

    Email: anke.maibach@tcs.com

    Phone: +49 172 6615789

    Europe

    Email: mattias.afgeijerstam@tcs.com

    Phone: +46 723 989 188

    India

    Email: arushie.sinha@tcs.com

    Phone: +91 22 6778 9960

    Japan

    Email: douglas.foote@tcs.com

    Phone: +81 80 2115 0989

    Latin America

    Email: martin.karich@tcs.com

    Phone: +569 6170 9013

    Nordics

    Email: roland.bagen@tcs.com

    Phone: +46703178024

    UK

    Email: peter.devery@tcs.com

    Phone: +44 20 3155 2421

    USA / Canada

    Email: b.trounson@tcs.com

    Phone: +1 646 313 4594

     

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