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TCS Recognized as a Leader in the IDC MarketScape for Smart Manufacturing, Worldwide & Europe


Tata Consultancy Services’ Global Footprint, Industry Expertise, and Customer Satisfaction, Were Cited as Key Strengths

LONDON | MUMBAI, August 27, 2021: Tata Consultancy Services (TCS) (BSE: 532540, NSE: TCS), a leading global IT services, consulting and business solutions organization, has been positioned as a Leader in the IDC MarketScape for Smart Manufacturing Services Worldwide as well as Europe1.

According to the report, “Besides its global footprint and industry expertise, customers expressed a high level of satisfaction with TCS.” It goes on to say, “…customers praised TCS’ customer support service and proactivity as well as its capabilities to deliver resources even in challenging and evolving business conditions.”

TCS helps manufacturing customers leverage technologies such as machine vision, AR-VR and AI to transform their manufacturing operations, making them connected, resilient and adaptable,” said Susheel Vasudevan, Business Group Head, Manufacturing and Utilities, TCS. “We believe this Leadership positioning by an independent third-party research firm is a testament to our strong vision and strategy, innovation capabilities, and comprehensive offerings that enable smart manufacturing.”

TCS works with the world’s leading manufacturers, helping them embrace business innovation to advance their growth and transformation agendas. It has invested in creating intellectual property and establishing Centers of Excellence in smart manufacturing, focused on automotive, industrial machinery and farming equipment, agriculture, white goods and services, process, and aerospace and defense. Leveraging its manufacturing domain expertise, business knowledge, and transformation capabilities, TCS provides a comprehensive portfolio of services and solutions around smart manufacturing.

TCS’ Neural Manufacturing thought leadership framework enables manufacturers to harness new technologies like AI/ML, cloud, blockchain and IoT, to enable the sense-perceive-act capabilities necessary to orchestrate purpose-driven, ecosystem-based intelligent business models for innovation, competitive differentiation and growth. Further, its IoT business framework, Bringing Life to Things™ helps customers build predictive and self-aware systems that can sense and intelligently respond to changes in the physical environment.

TCS’ Smart Factory offerings guide manufacturers on their roadmap, helping them make informed decisions based on their priorities and strategy, and driving their transformation journey. Services span consulting and design, development and verification and validation, deployment and system integration, and managed services and support.

Its proprietary Industry 4.0 solutions for operations transformation, help customers across manufacturing, consumer packaged goods, automotive, aerospace, energy, utilities, healthcare, life science and hi-tech domains, achieve an autonomous or lights-out factory vision. These include, Manufacturing Maturity Model, Lite MES, Digital Manufacturing Platform, Intelligent Power Plant, InTwin, TCS Clever Energy™, TCS Connected Universe Platform, and IKRIS.

"Our unique ability to integrate plant automation systems with contemporary digital technologies including AI, cloud, AR-VR, IT-OT accelerators, reference architectures and the diverse partner ecosystem, make us a preferred partner to customers in their smart manufacturing transformations," added Susheel Vasudevan.

About IDC MarketScape

IDC MarketScape vendor assessment model is designed to provide an overview of the competitive fitness of ICT (information and communications technology) suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of IT and telecommunications vendors can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective vendors.

About Tata Consultancy Services (TCS)

Tata Consultancy Services is an IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 50 years. TCS offers a consulting-led, cognitive powered, integrated portfolio of business, technology and engineering services and solutions. This is delivered through its unique Location Independent Agile™ delivery model, recognized as a benchmark of excellence in software development.

A part of the Tata group, India's largest multinational business group, TCS has over 500,000 of the world’s best-trained consultants in 46 countries. The company generated consolidated revenues of US $22.2 billion in the fiscal year ended March 31, 2021 and is listed on the BSE (formerly Bombay Stock Exchange) and the NSE (National Stock Exchange) in India. TCS' proactive stance on climate change and award-winning work with communities across the world have earned it a place in leading sustainability indices such as the MSCI Global Sustainability Index and the FTSE4Good Emerging Index. For more information, visit

1 IDC MarketScape: Worldwide Smart Manufacturing Service Providers 2021 Vendor Assessment (IDC #EUR147689021, June 2021, and IDC MarketScape: European Smart Manufacturing Service Providers 2021 Vendor Assessment, #EUR148013421, July 2021. 

TCS Media Contacts:

Asia Pacific


Phone: +65 9139 3668

Australia and New Zealand


Phone: +61 422 989 682



Phone: +31 615 903387



Phone: +1 647 790 7602



Phone: +46723989188



Phone: +91 22 6778 9999


Phone: +91 22 6778 9999


Phone: +91 22 67789098

Middle East & Africa


Phone: +00971567471988



Phone: +81 80 2115 0989

Latin America


Phone: +569 6170 9013



Phone: +46703178024



Phone: +44 20 3155 2421



Phone: +1 203 984 3978