Our Global Network Delivery Model™ is the engine that allows us to provide reliable, scalable and cost-effective delivery of services and solutions. This time-tested model has helped us achieve a client satisfaction rating of 89% for meeting quality expectations and an average project budget variation of just 3%, both figures ranging far higher than industry standards.
With TCS' Global Network Delivery Model™, you can
- Choose a sourcing strategy best suited to your most important business considerations, e.g., cost optimization, cultural alignment, proximity of location, language capabilities or risk mitigation.
- Be assured of the highest quality of service regardless of the mix of services, technologies and locations.
- Lower the Total Cost of Ownership (TCO) of Information Technology by managing different service streams such as consulting, IT services, IT infrastructure services, etc. with the help of a unified delivery framework.
All our processes and infrastructure have been developed from the ground up—as opposed to being cobbled together over time. The Global Network Delivery Model™ consists of three integrated components:
- Global Workforce
- Highly effective and scalable talent management: recruiting, staffing, training and retention
- Integrated Processes
- CMMI Level 5 quality processes
- World-class security procedures
- Project Management processes and tools (iQMS, etc.)
- Multi-Tiered Infrastructure
- Multi-continental and interconnected global development center network (local, regional, global model) to allow for better risk management and follow-the-sun coverage
- State of the art telecommunications network
- Global collaboration tools