TCS' B2B Digital Commerce solution helps organizations streamline commerce functions across the enterprise to deliver an engaging and consistent buying experience across multiple channels.
Our Solution | Benefits | TCS Advantage
TCS' B2B Digital Commerce solution leverages Oracle Commerce to deliver an e-commerce platform,
characterized by personalized, information-rich product catalogs, that facilitates an engaging online
buying experience. Our solution provides a unified view of catalogs to enterprise-buyers, thus simplifying the order management process. Our integration framework enables data exchange, pertaining to order fulfillment, customer and product data management, and other back-end systems. Designed to help B2B organizations deliver B2C-like buying experiences, our solution addresses the following:
- Empowers sales with mobile assistance to up-sell high margin and complex products anytime, anywhere
- Includes preconfigured key B2B use cases for product and/or parts browsing, inventory and availability check and order management
- Offers Pre-configured interfaces for master data that integrate with ERP, CRM and other third-party
- Simplifies order management complexities through robust integration with the e-commerce platform
- Unifies complex global commerce operations and transactions
TCS' B2B Digital Commerce Solution helps manufacturers:
- Provide a differentiated and consistent shopping experience to buyers at different touch-points across geographies and business lines
- Ensures quick and consistent global deployment of the digital e-commerce platform for distinct
- Empowers sales representatives with instant, up-to-date product and pricing information
By partnering with us, you can leverage TCS':
- Domain expertise: Our offering covers a wide range of industry proven business processes adopted by various types of organizations across the sector. We offer a comprehensive catalog of key performance indicators (KPIs) pertaining to the manufacturing industry.
- Relevant experience: TCS has implemented this solution for global industrial manufacturers. We
are well equipped to address the typical challenges and complexities that B2B enterprises face in their commerce transformation journeys.
- End-to-end e-commerce consulting services: Our comprehensive and agile digital e-commerce solution is underpinned by our proprietary CX Design™ framework, which helps customers craft a winning digital commerce strategy and define modern and productive process flows. We also help customers define target operating models for their multi-country and multi-division commerce operations, ensuring they deliver consistent B2B shopping experiences around the world.
- Mature assets: Our digital e-commerce solution includes pre-configured use-cases and ready-to use interfaces that enable rapid and smooth integration of data concerning customers, products, and orders.
- Award winning Oracle services: TCS’ decade long partnership with Oracle empowers us to bring cutting-edge product innovations and high quality transformation services faster to customers.