CLIENT Challenges
Success in a business environment characterized by convergence, innovation, high customer churn, mergers, and changing regulatory demands, requires telecom enterprises to have flexible business processes and robust infrastructure.
What TCS Provides
TCS partners with you to build and implement innovative strategies and solutions to remain competitive, improve processes and infrastructure, and transform the way you do business. Our ready-to-access proprietary frameworks and solution accelerators for product development, productivity enhancement, and test automation compress implementation time. Tools include:
• eTOM-based business process
• BEAT ™ architecture
• BIFT frameworks
• Common information model
• Upgrade accelerators
• Revenue assurance tools
Business Value
TCS partners with you to build and implement innovative strategies and solutions to achieve all of the following:
• Improve processes and infrastructure
• Improve overall customer satisfaction
• Accelerated product innovation
• Faster go-to- market
• Reduced costs of product development and support
Client Thoughts
"Testing is a critical aspect of the 21CN program, ensuring that BT and the telecom industry as a whole has full confidence in the performance of the completed network. In this capacity, TCS has shown that it has absolutely the right capabilities for the job."
Randy Tucker, Director of Technology and Testing, BT Wholesale Networks
RELATED LOCATIONS
• INCA*Lab: This lab builds innovative models for validation of converging telecom infrastructure, showcasing automation of network validation and appropriate quick-win solutions for customers
• OSS/ BSS lab: This lab builds competency on the products of our alliances and also to showcase our capability in the OSS/BSS space
• Mobile Computing Lab: This lab formulates and experiment various business models using mobile and wireless technology
• Convergence Lab: This lab brings together a showcase of TCS’ convergence capabilities.
ALLIANCES
Industry Alliances:
TM Forum is an industry association focused on transforming business processes, operations and systems for managing and monetizing on-line Information, Communications and Entertainment services.
TCS is a corporate member of TM Forum and frequently shares its leadership thoughts on implementation of TMF standards and innovations. TCS participates in joint training programs, catalyst programs, OSS/J programs and presentations conducted by the Forum.
Technology Alliances:
• Microsoft
• HP
• EMC
Strategic Alliances:
• AudioCodes
• BEA
• Ceon
• Clarity
• Comverse
• Cosmocom
• Genesys
• HelloSoft
• HP
• IBM
• Oracle
• SunTec
• Tango Telecom
• TestQuest
Segments
Topics