Perpetually Adaptive Enterprise
At TCS, we don’t just help businesses transform. We help them become perpetually adaptive enterprises, built to evolve continuously and confidently in a world of constant change.
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Top Results
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Communications, Media and Information Services
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Connect. Curate. Comprehend: Unlocking Value Beyond Boundaries
TCS helps businesses unlock value by enhancing digital experiences with AI and cloud technologies, driving sustainability and seamless connectivity. Learn how.
Related Insights
Learn how businesses can embrace friction point analysis to overcome customer journey obstacles, improve CX, and drive business insights for long-term loyalty.
White Paper
11 Dec 2025
TCS London Marathon set Guinness World Records with streamlined processes and a customer data platform, enhancing runners, staff, and supporters’ experiences.
Case Studies
05 Dec 2025
Learn how generative AI transforms data validation, improves data quality, and strengthens governance frameworks to reduce finance risk and boost compliance.
White Paper
30 Oct 2025
A Heavy Reading white paper produced jointly with TCS
Autonomous operations are crucial for handling complex, high scale, and dynamic environments such as 5G, IoT, and future networks (5G standalone, 6G, and beyond).
As communications service providers (CSPs) move from proof-of-concept projects to live deployments, it is becoming clear that constructing the right language model is the key to success.
Heavy Reading conducted a survey in March 2025 to assess where communications service providers (CSPs) are in planning for and implementing autonomous operations (AO). The survey pulled in responses from over 100 global CSPs, seeking to answer questions such as:
- Where in the network are the CSPs focusing their efforts as they move to AO, and how will this change during the next 18 months?
- Which emerging technologies are the enablers of AO?
- What are the main implementation challenges of AO? Cost? A shortage of skilled personnel? Or something else?
- Where are CSPs turning to for help in terms of an expanded ecosystem?
- What is their strategy for adopting a large language model (LLM) or, perhaps, a small language model (SLM)?
- How do they rate their organization when it comes to data management, an integral aspect of both AO and AI?
This report is based on the results of the survey conducted by Heavy Reading, in conjunction with the insights and viewpoints of TCS’ subject matter experts. We present a snapshot of where the CSPs are with AO at the close of 1Q25 and how they are defining the partnerships, technologies, and strategic initiatives that will enable them to succeed in 2025 and beyond.
Click here to access the full report.
Related reading
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Communications, Media and Information Services
Friction Point Analysis: Elevating Business Insights and CX
White Paper
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11 Dec 2025
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2/4
Communications, Media and Information Services
Generative AI for Data Validation: Elevating Data Quality in Finance
White Paper
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30 Oct 2025
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3/4
Communications, Media and Information Services
The evolved CFO: Strategic leadership in media
White Paper
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30 Sep 2025
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4/4
How emerging technologies are redefining telecom CFO’s role
White Paper
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28 Apr 2025
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