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Algorithmic Retailing

The ‘Technology’ Shots that Stores Need to Level Up Customer Experience

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Dheeraj Shah Go to all blogs
Dheeraj Shah

Global Head - Business Transformation and Supply Chain Management, Retail Business Group, TCS

Dheeraj has more than 23 years of experience working with global retailers in supply chain strategic initiatives and pioneering the use of technologies like AI/ML, IOT, block chain, and robotics and automation. He has been instrumental in conceptualizing and developing key supply chain solutions including our AI-powered solution, TCS Cognitive Supply Chain. He has applied for three patents across warehouse operations, reinforcement learning powered forecasting and replenishment, and e-commerce fulfillment.


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