Shefali Gupta heads the Healthcare Domain Services at TCS. She is responsible for customer relationships, business development and growth, and delivery excellence. With nearly three decades of experience across IT and BPS, Shefali has managed large transformation engagements across multiple industries. She has a rich experience leading large complex programs and driving key initiatives for TCS Healthcare. Shefali holds a Master's degree in Computer Application from Jadavpur University, Kolkata, India.