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Industry
Manufacturing
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Future-Ready Manufacturing: Partnering in your journey to a sustainable manufacturing enterprise
As the manufacturing value chain faces disruptions, know how TCS’ framework drives innovation and AI technology in manufacturing for better agility and growth.
Related Insights
Discover how innovation in space – from reusable rockets to advanced technology – is powering the modern space race and will redefine many industries.
Blog
12 Aug 2025
The chemical manufacturing industry must embrace transformation and use digital technologies to redefine the R&D function and efficiently drive innovation. Learn more.
Blog
03 Apr 2025
Read how a neural approach can help chemical companies overcome lab management challenges and transform labs into connected ecosystems with cognitive operations.
Blog
28 Jul 2022
Solution
Enterprise Solutions
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Accelerate Enterprise Digital Transformation for Sustainable Change
We help align technology and investment goals and provide an enterprise digital transformation roadmap with intelligent solutions for sustainable change.
Related Insights
TCS is a Premier Global Sponsor at Sapphire 2025 at Orlando and Madrid. Come meet and interact with us to learn how we can help you transform and future proof your business.
Events
19 May 2025
With TCS Crystallus™ solutions, read how firms can embark on the digital transformation journey, enhance customer experience, and accelerate time-to-market.
Solution
17 May 2022
Read how TCS ConvertCore defines SAP S/4HANA conversion roadmap and helps enterprises embark on a digital transformation journey to drive business value
Solution
17 May 2022
Andre Souza, Chief Information Officer for Stellantis, South America talks about how the automaker partnered with TCS to transform customer care, aftersales, and marketing across Stellantis’ brands globally.
TCS implemented an omnichannel customer experience (CX) platform to drive growth for Stellantis Group’s clients in Brazil and Argentina. This helped the automotive manufacturer improve communication, anticipate market demands, and offer personalized experiences.
Stellantis faced the challenge of bringing its customer care service, including marketing and aftersales, on a single platform to offer personalized CX. As part of enhancing CX, TCS adapted the transformations carried out at Stellantis United States and Europe to the company’s South American base. The implementation was done using Salesforce, which provides a 360-degree view of customer needs. TCS’ integration support allowed for greater interactivity and effectiveness across Stellantis’ assemblers, dealers, and clients, which created a unified omnichannel CX. TCS’ purpose-driven transformation approach and resiliency even during the pandemic ensured seamless implementation of the project resulting in positive business outcomes.
TCS' omnichannel CX to drive growth for Stellantis
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Linde enhances its customer-facing processes
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TCS Drives Engine Service Innovation at Rolls-Royce
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08 Aug 2025
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