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Ashok Pai

Senior Vice President and Global Head, Cognitive Business Operations, TCS

Ashok Pai is a Senior Vice President at TCS. As the global head for TCS’ Cognitive Business Operations (CBO), Ashok oversees one of TCS’ largest service practices and helps customers leverage cognitive technologies to transform their entire operations and make them more intelligent, agile, scalable, resilient, and adaptable. Ashok also oversees Digital Transformation Services for New Growth Markets at TCS.

Drawing on more than 25 years of industry experience, Ashok has played a pivotal role in helping enterprises transform for the digital economy. He has led efforts to bring a paradigm shift in business operations where the cognitive and integrated operations value proposition has become a strategic differentiator for enterprises.

Prior to his current role, he headed TCS’ Business Process Services and was responsible for more than 400 customers globally. Ashok was closely involved in pioneering initiatives like setting up the “All Women Business Process Services” Center, a joint venture with GE in Riyadh, Saudi Arabia.

Ashok lives in Mumbai with his wife and daughter. Outside of work, he enjoys reading, traveling, cricket, cycling, and yoga. He is passionate about long-distance running and has completed multiple marathons. Ashok earned his Master’s from IIT Mumbai and is a certified Six Sigma Black Belt.