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8 MINS READ

Ashish Khurana

Retail Head, Americas, TCS

Highlights

  • The cross-generational TCS Retail Consumer Survey offers key insights that can help retailers understand consumers better and successfully navigate 2023.
  • Our study reveals what’s most important to customers for an enhanced shopping experience along with new opportunities for retailers.
  • The highest-scoring retail strategies? Tech-enabled shopping options, sustainable shopping choices, and building loyalty with rewards for sustainable choices.