Hawaiian Airlines Transforms Accounts Payable
TAP™ Accounts Payable enables 100% digitization, standardization, and consolidation.
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TAP™: A Cloud-based AI-powered Source-to-Pay Platform
TAP™ offers comprehensive support for your digital procurement processes, enhancing sourcing, contract management, purchasing, and supplier hub activities.
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Leverage technology and analytics to optimize procurement and tail spend management, reduce inefficiencies, and turn overlooked areas into strategic advantages.
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17 Apr 2025
Learn how generative AI-powered chatbots can handle complex queries, anticipate needs and drive efficiency, agility, and competitiveness in procurement.
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05 Feb 2025
Hawaiian Airlines aims to improve efficiency and strengthen its bottom line.
Airlines constantly need ways to reduce cost and improve efficiency. One such way is to implement new, streamlined processes, which are more efficient and cost less than legacy systems. Hawaiian Airlines (HA) aimed to transform its disparate processes and decentralized Accounts Payable (AP) system. Its main concerns were high cost per invoice, high invoice cycle time due to offline transactions, high dependency and low traceability due to offline user management, low efficiency due to lack of workflow history and multiple handoffs, no real-time visibility to vendors, and manual reporting.
HA leveraged TAP™, our proprietary cloud solution for procure-to-pay, that combines business process services, applications, and infrastructure.
Our solution delivered transformational value through centralization, standardization, and consolidation of HA’s fragmented processes. 100% digitization was achieved with online access to a single AP documents repository.
We improved automation by enabling features such as bulk invoice uploads, exceptions & approval routing, notifications, secured role-based access and audit trail.
"TAP™ has simplified our invoice management process."
Monica Tomimoto, Senior Director, Finance Operations, Hawaiian Airlines
TAP™ provided comprehensive online reporting on productivity, invoice status, and accrual. Our solution also facilitated self-service capabilities for invoice uploads and tracking, and enabled shared services for vendor data management.
By choosing TAP™, Hawaiian Airlines could transform their Accounts Payable operations across all geographies.
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