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Ponmeena Shankar Kannan Kanagaraj
Business Relationship Manager, BFSI, TCS
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The pace of business transformation will accelerate with the rollout of the 5G network added to the rise of the digital trinity – AI, big data, and cloud. This combination will allow banks to seamlessly connect with insurance, travel, and hospitality partners and facilitate the development of ecosystem banking models. Cross-industry collaboration can help banks offer a more personalized customer experience and deliver ‘beyond-belief’ banking solutions.
Banks will need to create an overarching technology-led and data-driven strategy considering some critical aspects:
Zero Trust for Autonomous Agents – A New Paradigm in the Age of AI
2/4Accelerating Legacy Modernisation with an AI-augmented Operating Model
3/4An Agentic AI-powered Framework for Mainframe Modernisation
4/4The Death of BI and the Rise of Generative BI in BFSI