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  • Neotel was struggling with effort-intensive, unsustainable operations. 
  • They needed to optimize their operational expenses, eliminate redundant systems, upgrade their Excel-based designs and records, and establish a healthy IT support system.
  • TCS enables higher billing process speed and accuracy, lower revenue leakages, and higher profit margins. TCS’ cross-functional team offered 24x7 support, focusing on building  compentency and sharing knowledge.