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TCS will help international wholesaler METRO simplify its technology environment, reduce operational complexity and transition from country-specific systems to a more centrally governed operating model
PRESS RELEASE
FRANKFURT | MUMBAI, September 03, 2026: Tata Consultancy Services (TCS) (BSE: 532540, NSE: TCS), a leading global IT services, consulting and business solutions company, has been selected as a strategic partner by international wholesaler METRO AG, to support the next phase of its international strategy by harmonising its application landscape, simplifying operations, and enabling scalable growth.
As part of this partnership, TCS will help METRO transition from a highly localised, country-specific IT application landscape to a centralised technology environment by leveraging AI-based solutions. This transformation is designed to reduce complexity, streamline operations, and enable greater agility across the company’s major markets in Europe and Asia.
METRO has built a strong international footprint with empowered local operations and is now evolving towards a more globally aligned and centrally driven technology landscape to support greater scale, consistency, and innovation. Through this engagement, TCS will help METRO in consolidating applications and technology operations across key markets, enabling the organisation to free up resources and focus more effectively on customer growth, innovation, and value creation.
The partnership goes beyond technology harmonization and is a key component of METRO’s broader business evolution. It additionally involves significant change management efforts to support the shift towards a more unified operating approach across the organisation.
Dr. Khaled Bagban, Chief Information Officer, METRO AG, said, “To advance our wholesale business, we need an IT landscape that combines strong local relevance with clear central steering. For METRO, this means building systems that are measurable in their impact, scalable across markets, and capable of turning complexity into competitive strength. This partnership comes with high expectations: we need a partner who not only understands technology, but also how to translate it into tangible business value for our customers and our operations.”
Bhuwan Agrawal, Head TCS Central Europe, said, “We are excited to begin this partnership with METRO. This collaboration represents a significant opportunity to accelerate METRO’s strategy. By bringing our collective experience in managing complex, large-scale transformations and leveraging AI-led capabilities, we look forward to partnering closely with METRO to support its future growth ambitions.”
Abhijit Niyogi, VP and Business Unit Head, Retail – UK, EMEA and India, TCS, said, “This engagement reflects an important shift towards simpler and more effective ways of operating at scale. We are proud to partner with METRO on this journey and support its efforts to create long-term value through greater consistency, efficiency, and innovation."
TCS possesses extensive experience in delivering complex, large-scale, multi-country transformation programs for global enterprises. Through this strategic engagement, TCS reinforces its role as a trusted partner for global enterprises undergoing complex business transformations. For METRO AG, TCS will provide support in building a future-ready, flexible, and efficient IT-operating model, better positioned to support future growth, innovation, and evolving customer needs.
TCS has a long-standing commitment to serving as a trusted IT partner for European enterprises, with a presence in the region for over 45 years and close to 15,000 employees. In Germany, it has been operating since 1991, maintaining a strong local presence with multiple offices across the country. Independent studies consistently rank TCS among the IT service providers with the highest customer satisfaction in Germany. The company is also recognized as a Top Employer.
METRO is a leading international food wholesaler which specialises in serving the needs of hotels, restaurants, and caterers (HoReCa) as well as independent merchants (Traders). Around the world, METRO has approx. 15 million customers who benefit from the wholesale company’s unique multichannel mix: customers can purchase their goods in one of the large stores in their area as well as by delivery (Food Service Distribution, FSD) – all digitally supported and connected. Parallel to this, the subsidiary METRO MARKETS operates an international online marketplace tailored to the needs of professional customers, which has been growing and expanding steadily since 2019. Acting sustainably is one of the company principles of METRO which has been listed in various sustainability indices and rankings, including MSCI, Sustainalytics and CDP. METRO operates in over 30 countries and employs more than 84,000 people worldwide. In the 2024/25 financial year, METRO generated sales of €32.4 billion.
For more information, please visit www.metroag.de.
Tata Consultancy Services (BSE: 532540, NSE: TCS) is the technology partner of choice for industry-leading organizations worldwide. Since its inception in 1968, TCS has upheld the highest standards of innovation, engineering excellence and customer service.
It has set an aspiration to become the world's largest AI-led technology services company and is enabling its clients to transform themselves across the full AI stack, from infrastructure to intelligence.
Rooted in the heritage of the Tata Group, TCS is focused on creating long term value for its clients, its investors, its employees, and the community at large. With a highly skilled workforce spread across 56 countries and 194 service delivery centers across the world, the company has been recognized as a top employer in six continents. With the ability to rapidly apply and scale new technologies, the company has built long term partnerships with its clients. Many of these relationships have endured into decades and navigated every technology cycle, from mainframes in the 1970s to artificial intelligence today.
TCS sponsors 14 of the world’s most prestigious marathons and endurance events, including the TCS New York City Marathon, TCS London Marathon and TCS Sydney Marathon with a focus on promoting health, sustainability, and community empowerment.
TCS generated consolidated revenues of over US $30 billion in the fiscal year ended March 31, 2026.
For more information, visit www.tcs.com
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