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Health Claim Payments in Australia: Strategies for Post-COVID-19

Amit Bhowal

Engagement Manager, Healthcare, TCS (ANZ Region)

Payers need to ask how the new payment models impact the ways of business today

The COVID-19 pandemic has placed incremental pressure on payers to reduce cost and stay resilient. This demands optimization, transformation, and innovation across the entire value chain of health insurance.

This paper explores some of the challenges in the current health claims and payment system in Australia and what possible options are available for PHIs as part of their post-COVID-19 strategy to stay relevant.