At TCS, we don’t just help businesses transform. We help them become perpetually adaptive enterprises, built to evolve continuously and confidently in a world of constant change.
Our expert, committed team put our shared values into action – every day. With the best talent and the latest technology we help customers turn complexity into opportunities and create meaningful change.
We are a digital transformation and technology partner of choice for industry-leading organizations worldwide.
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Satish Kumar Barnala
Solution Architect, HiTech business unit, TCS
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Organizations are increasingly exploring new models to meet changing customer demands in agile delivery and managed services. However, it is a challenge to combine agile delivery principles with managed services in a single service model as they both have different underlying principles. Moreover, fluctuating demands, high costs, and increased customer risk make it a challenge to improve predictability. The key to successfully creating value with scrum-as-a-managed service is to ensure quality and predictability. This model is defined with a set of steps, as given below:
This model can help enterprises combine managed service and agility, thereby creating a sustainable service model for improved customer experience.
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