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Technology has made delivering the right customer experience and managing the customer journey, both exciting as well as challenging. In this edition of ‘HiTech Insights’, we discuss how high tech companies can translate technology innovations into great value for customers.
We talk about how technology is instrumental in redefining the customer experience in the high tech industry and how companies can use technology to gain insights that further enable hyper-personalization of offerings.
This edition features:
5G O-RAN Elevating VIAVI Solutions’ Customer Experience
Tata Realty Reimagines Learning Experience with EdCast
Modernizing ERP Landscape to Deliver Expected Business Outcome
Embracing Digital Twins to Reimagine Finance Functions
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