Perpetually Adaptive Enterprise
At TCS, we don’t just help businesses transform. We help them become perpetually adaptive enterprises, built to evolve continuously and confidently in a world of constant change.
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Perpetually Adaptive Enterprise
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About Us
We deliver excellence and create value for customers and communities - everyday. With the best talent and the latest technology we help customers turn complexity into opportunities and create meaningful change.
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02 Dec 2025
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01 Dec 2025
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Top Results
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Industry
Manufacturing
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Future-Ready Manufacturing: Partnering in your journey to a sustainable manufacturing enterprise
As the manufacturing value chain faces disruptions, know how TCS’ framework drives innovation and AI technology in manufacturing for better agility and growth.
Related Insights
Innovations like digital twin technology, warehouse automation, and more are reshaping logistics in the pulp, paper, and board converting industries. Read more.
White Paper
19 Nov 2025
This paper explains how RPA and business process automation can save time and effort for F&A and compliance within manufacturing.
White Paper
01 Jul 2022
A DDI approach allows the upstream actor to infer the demand received by the downstream actor, enabling better supply chain visibility and demand forecasting.
Blog
19 Dec 2022
Solution
Enterprise Solutions
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Accelerate Enterprise Digital Transformation for Sustainable Change
We help align technology and investment goals and provide an enterprise digital transformation roadmap with intelligent solutions for sustainable change.
Related Insights
Meet our experts to learn how Mining 5.0 and other technologies like generative AI and machine vision can transform business operations for greater resilience.
Events
21 Aug 2024
Learn how TCS Crystallus™ for Tower Companies builds the future of telecom, moves beyond operational efficiencies, and drives growth through sales and partnerships.
Solution
24 Nov 2025
Explore how business agility and robust support systems can help telcos thrive, deepen customer loyalty, and improve customer experience through innovation.
Blog
24 Nov 2025
Andre Souza, Chief Information Officer for Stellantis, South America talks about how the automaker partnered with TCS to transform customer care, aftersales, and marketing across Stellantis’ brands globally.
TCS implemented an omnichannel customer experience (CX) platform to drive growth for Stellantis Group’s clients in Brazil and Argentina. This helped the automotive manufacturer improve communication, anticipate market demands, and offer personalized experiences.
Stellantis faced the challenge of bringing its customer care service, including marketing and aftersales, on a single platform to offer personalized CX. As part of enhancing CX, TCS adapted the transformations carried out at Stellantis United States and Europe to the company’s South American base. The implementation was done using Salesforce, which provides a 360-degree view of customer needs. TCS’ integration support allowed for greater interactivity and effectiveness across Stellantis’ assemblers, dealers, and clients, which created a unified omnichannel CX. TCS’ purpose-driven transformation approach and resiliency even during the pandemic ensured seamless implementation of the project resulting in positive business outcomes.
TCS' omnichannel CX to drive growth for Stellantis
Related reading
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Manufacturing
Driving Logistics Transformation in Paper, Packaging, Pulp Industry
White Paper
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26 Nov 2025
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2/4
Manufacturing
Embracing RPA in Manufacturing Industry to Save Time and Effort
White Paper
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25 Nov 2025
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3/4
Manufacturing
TCS Physical AI Blueprint: Reshaping Traditional Manufacturing Plants
Solution
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25 Nov 2025
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4/4
Manufacturing
Futuristic Over-the-air Software Updates in Automotives
White Paper
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25 Nov 2025
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