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Industry
Manufacturing
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Future-Ready Manufacturing: Partnering in your journey to a sustainable manufacturing enterprise
As the manufacturing value chain faces disruptions, know how TCS’ framework drives innovation and AI technology in manufacturing for better agility and growth.
Related Insights
The use of AI in digital olfaction technology helps detect and recreate smells and holds immense potential for a better future in the digital world. Learn more.
Blog
27 Jun 2025
At the event, TCS will lead conversations on digital technologies, AI, and automation and how our solutions help drive future-ready manufacturing. Join us there.
Events
02 Jun 2025
TCS Manufacturing AI for Industrials can elevate intelligent manufacturing by overcoming barriers of tacit knowledge and complex documentation. Learn how.
Solution
08 Oct 2024
Solution
Enterprise Solutions
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Accelerate Enterprise Digital Transformation for Sustainable Change
We help align technology and investment goals and provide an enterprise digital transformation roadmap with intelligent solutions for sustainable change.
Related Insights
TCS helped Alstom implement Boomi’s iPaaS, enabling it to drive sustainable future growth and keep up with the latest rail transportation trends. Learn more.
Case Studies
24 Jun 2025
According to the report, “TCS approaches SAP implementations through a consulting-led approach and focuses on accelerating time to value from SAP investments with internal tools
Analyst Reports
26 Jun 2025
Watch this interview to learn how enterprises are navigating API complexities through AI techniques and adaptive integration, thus achieving transformation.
video
24 Jun 2025
Andre Souza, Chief Information Officer for Stellantis, South America talks about how the automaker partnered with TCS to transform customer care, aftersales, and marketing across Stellantis’ brands globally.
TCS implemented an omnichannel customer experience (CX) platform to drive growth for Stellantis Group’s clients in Brazil and Argentina. This helped the automotive manufacturer improve communication, anticipate market demands, and offer personalized experiences.
Stellantis faced the challenge of bringing its customer care service, including marketing and aftersales, on a single platform to offer personalized CX. As part of enhancing CX, TCS adapted the transformations carried out at Stellantis United States and Europe to the company’s South American base. The implementation was done using Salesforce, which provides a 360-degree view of customer needs. TCS’ integration support allowed for greater interactivity and effectiveness across Stellantis’ assemblers, dealers, and clients, which created a unified omnichannel CX. TCS’ purpose-driven transformation approach and resiliency even during the pandemic ensured seamless implementation of the project resulting in positive business outcomes.
TCS' omnichannel CX to drive growth for Stellantis
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