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Industry
Manufacturing
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Future-Ready Manufacturing: Partnering in your journey to a sustainable manufacturing enterprise
As the manufacturing value chain faces disruptions, know how TCS’ framework drives innovation and AI technology in manufacturing for better agility and growth.
Related Insights
As the need for AAM and eVTOL aircraft grows, learn about its impact on aerospace firms and how TCS’ geospatial services and digital twin capabilities can help.
White Paper
06 Jun 2025
A structured roadmap with investment in people, processes, data, and tech can help the aerospace sector enable risk mitigation and build resilient supply chains.
White Paper
30 May 2025
Join us at the premier utilities event to see how next-gen tech transforms energy management and transition, boosts efficiency, and enables smarter decisions.
Events
10 Jun 2025
Solution
Enterprise Solutions
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Accelerate Enterprise Digital Transformation for Sustainable Change
We help align technology and investment goals and provide an enterprise digital transformation roadmap with intelligent solutions for sustainable change.
Related Insights
TCS accelerated Eithad Airways Engineering’s cloud transformation journey using Oracle Cloud, making operations smarter, secure, and scalable. Watch the video.
video
09 Jun 2025
Join TCS and ServiceNow at Knowledge 2025 to know how experience-led, AI-driven transformation can help enterprises build a sustainable future for all.
Events
06 May 2025
Learn how intelligent AI core guiding AMS operations enable data-driven, smarter decision-making and help perpetually adaptive enterprises survive and thrive.
White Paper
12 May 2025
Andre Souza, Chief Information Officer for Stellantis, South America talks about how the automaker partnered with TCS to transform customer care, aftersales, and marketing across Stellantis’ brands globally.
TCS implemented an omnichannel customer experience (CX) platform to drive growth for Stellantis Group’s clients in Brazil and Argentina. This helped the automotive manufacturer improve communication, anticipate market demands, and offer personalized experiences.
Stellantis faced the challenge of bringing its customer care service, including marketing and aftersales, on a single platform to offer personalized CX. As part of enhancing CX, TCS adapted the transformations carried out at Stellantis United States and Europe to the company’s South American base. The implementation was done using Salesforce, which provides a 360-degree view of customer needs. TCS’ integration support allowed for greater interactivity and effectiveness across Stellantis’ assemblers, dealers, and clients, which created a unified omnichannel CX. TCS’ purpose-driven transformation approach and resiliency even during the pandemic ensured seamless implementation of the project resulting in positive business outcomes.
TCS' omnichannel CX to drive growth for Stellantis
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Building Resilient Supply Chains in the Aerospace Industry
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Reinventing Mobility Experience with Software Defined Vehicles
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