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Retail
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Omnichannel CX and Intelligent Innovation – The Future of Retail
Read how TCS’ agile and AI-powered retail solutions help businesses strengthen supply chains, reimagine operations, and deliver improved customer experience.
Related Insights
The grocer partnered with TCS and implemented robots and self-driving vehicles to pick perishable goods, improving order fulfilment and warehouse operations.
Case Studies
28 Jul 2025
TCS helped the retailer modernize its ERP system with SAP S/4HANA to streamline business and supply chain operations for an agile and modern shopping experience.
Case Studies
23 Jul 2025
With product returns causing a rise in costs and carbon footprint, retailers must consider a personalized returns strategy with AI, which also improves CX.
White Paper
12 Jun 2025
Traditional data infrastructures were never designed for real-time intelligence.
At best, they supported batch analytics—overnight ETL processes, siloed systems, and static reporting tools. Today, many large enterprises, particularly in industries like retail and consumer packaged goods, are still attempting to deploy AI on these outdated foundations. The result? Even the most advanced AI initiatives are stalling. Models are only as effective as the data they consume, and too often, that data arrives late, is fragmented, or lacks completeness, undermining the very insights organizations seek to unlock.
A joint technical reference architecture developed by Striim and Tata Consultancy Services (TCS) is tailored for technical leaders addressing the operational and architectural challenges of enterprise AI adoption. It provides a clear blueprint for building cloud-native, real-time, and AI-ready data pipelines—proven at scale in some of the world’s most complex enterprise environments.
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