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11 MINS READ

Tridib Halder

Senior Consultant, Retail

Highlights

  • There is increasing demand for AI intervention in the retail business processes due to the massive disruption in customer behavior and purchasing patterns.
  • This has forced retailers to take digital transformation seriously and reshape their legacy business processes with AI.
  • The 3A (assess, analyze, advice) framework is a knowledge-based recommendation engine that helps retailers improve AI maturity and reap the benefits of digital transformation.