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Industry
Retail
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Omnichannel Experience & Intelligent – The Future of Retail
Read how TCS’ agile & AI-powered retail solutions help businesses strengthen their supply chains, reimagine operations, & deliver improved customer experience.
Related Insights
We explore retail innovation, exemplified by LLMs, and how TCS leverages GenAI for retail value chains, the myths, and the cautions around AI implementations.
White Paper
24 Apr 2024
Learn how generative AI, along with predictive AI capabilities, is likely to revolutionize the ecosystem, foster retail innovation, and transform operations
White Paper
23 Apr 2024
To thrive in a changed retail landscape, retailers need to reimagine processes, optimize operational costs, and enhance customer lifetime value. Find out how TCS Algo Retail™ can help.
Solution
21 Jul 2022
The pandemic has accelerated retailers’ long-term digital transformation road maps, making them scramble to embrace the new ‘must-haves’.
Retailers are bolstering their strategies to manage uncertainty and differentiate themselves from competitors. The winners in this evolving landscape will be those businesses who can participate in digital ecosystems, reimagine last-mile capabilities, preempt and respond to supply chain disruptions, and build experiential retail stores to provide shoppers with a memorable experience.
In this article, the author likens the pandemic-induced disruptions to guests arriving before time at a house party and cites eight new ‘must-haves’ for retailers to see a positive impact on sales, margins, costs, and cashflow.
Click on the 'Read More’ button for the full article.
About the author
Image of Dheeraj Shah
Dheeraj Shah
Dheeraj has over 23 years of experience and has worked with global retailers on strategic initiatives for supply chains. He pioneered the use of technologies like AI-ML, IoT, block chain, and robotics and automation and has been instrumental in conceptualizing and developing key supply chain solutions, including TCS Cognitive Supply Chain. He has applied for three patents across warehouse operations, reinforcement learning-powered forecasting and replenishment, and e-commerce fulfillment.
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