- Overview
TCS is here to make a difference through technology.
Leading the way in innovation for over 50 years, we build greater futures for businesses across multiple industries and 131 countries.
-
Industries
-
Services
-
Products and Platforms
-
Research & Innovation
Overview
Industries
expand here
Services
expand here
Products and Platforms
expand here
Research & Innovation
expand here
- Overview
We’re in it for good, driving positive change for the benefit of all.
Our expert, committed team put our shared beliefs into action – every day. Together, we combine innovation and collective knowledge to create the extraordinary.
-
About Us
-
Leadership
-
Events
- Overview
Extraordinary expertise leads to remarkable results.
We share news, insights, analysis and research – tailored to your unique interests – to help you deepen your knowledge and impact.
-
Customer Stories
-
Perspectives
-
Global studies
-
Topics
- Overview
Want to be a global change-maker? Join our team.
At TCS, we believe exceptional work begins with hiring, celebrating and nurturing the best people — from all walks of life.
-
India
-
Americas
-
Asia Pacific
-
Europe and UK
-
Middle East and Africa
Overview
India
expand here
Americas
expand here
Asia Pacific
expand here
Europe and UK
expand here
Middle East and Africa
expand here
- Overview
Find the latest news about TCS in our Newsroom
Get access to a catalog of the latest news stories from across TCS. Discover our press releases, reports, and company announcements.
-
Press releases
Recent Press releases
View all -
News alerts
-
Analyst recognition
Recent recognitions
View all -
Media kit
- Overview
TCS works hand in hand with world-leading investors.
Tata Consultancy Services LimitedNSE:TCSINR -
Management Commentary
-
Financials
-
News and Events
-
ESG
-
Resources
Overview
Management Commentary
expand here
Financials
expand here
News and Events
expand here
ESG
expand here
Resources
expand here
Top Results
Showing
10
01 - 07
-
Retail / TCS RIS News Research Report
You have these already downloaded
We have sent you a copy of the report to your email again.
Customer Commerce in the Age of Digital Transformation
RIS News and TCS surveyed 5,000 shoppers in the US to analyze their likes, dislikes, purchase patterns and shopping behavior.
The study yielded interesting insights. For instance, did you know:
- 20% of shoppers buy online and pick up in store nearly once per month - 43% of those make additional purchases when picking up products ordered online
- Today, Amazon is the primary search engine for 77% of shoppers
- 30% of Gen Z shoppers use game consoles as their top shopping channel
- 20% of shoppers have made purchases using the big three voice activated assistants – Alexa, Siri and Google Home
- Shipping makes Amazon a competition killer. Three out of the top six reasons shoppers go to Amazon are — free shipping, fast shipping, and on-time shipping
Download the 2017 Shopper Insight 360 Study for up-to-the-minute recommendations for becoming relevant to today’s consumer.
Related reading
1/4
Retail
GenAI in Retail: Reimagining Value Chains and Customer Experience
White Paper
|
23 Apr 2024
Opens in new tab
2/4
Retail
Madhu PS
Organizations’ Cloud Services Transformation Journey for Sustainability
White Paper
|
04 Apr 2024
Opens in new tab
3/4
Retail
TCS Helps ICA Sverige Drive Hyper-personalization at Scale
Case Studies
|
03 Apr 2024
Opens in new tab
4/4
Retail
Claire Cumberland
The importance of pricing control in a highly competitive market
White Paper
|
26 Mar 2024
Opens in new tab
Find out more
What’s on your mind?
We’re here to help! Tell us what you’re looking for and we’ll get you connected to the right people.
Looking for something else?
