- OverviewPress tab for submenu items
TCS is here to make a difference through technology.
Leading the way in innovation for over 55 years, we build greater futures for businesses across multiple industries and 55 countries.
-
Industries
-
Services
-
Products and Platforms
-
Research & Innovation
Overview
Industries
expand here
Services
expand here
Products and Platforms
expand here
Research & Innovation
expand here
- OverviewPress tab for submenu items
We’re in it for good, driving positive change for the benefit of all.
Our expert, committed team put our shared beliefs into action – every day. Together, we combine innovation and collective knowledge to create the extraordinary.
-
About Us
-
Leadership
-
Events
- OverviewPress tab for submenu items
Extraordinary expertise leads to remarkable results.
We share news, insights, analysis and research – tailored to your unique interests – to help you deepen your knowledge and impact.
-
Customer Stories
-
Perspectives
-
Global studies
-
Topics
- OverviewPress tab for submenu items
Want to be a global change-maker? Join our team.
At TCS, we believe exceptional work begins with hiring, celebrating and nurturing the best people — from all walks of life.
-
India
-
Americas
-
Asia Pacific
-
Europe and UK
-
Middle East and Africa
Overview
India
expand here
Americas
expand here
Asia Pacific
expand here
Europe and UK
expand here
Middle East and Africa
expand here
- OverviewPress tab for submenu items
Find the latest news about TCS in our Newsroom
Get access to a catalog of the latest news stories from across TCS. Discover our press releases, reports, and company announcements.
-
Press releases
-
News alerts
-
Analyst recognition
-
Media kit
- OverviewPress tab for submenu items
TCS works hand in hand with world-leading investors.
Tata Consultancy Services LimitedNSE:TCSINR -
Management Commentary
-
Financials
-
News and Events
-
ESG
-
Resources
Overview
Management Commentary
expand here
Financials
expand here
News and Events
expand here
ESG
expand here
Resources
expand here
Top Results
Showing
10
01 - 07
-
Retail / TCS RIS News Research Report
You have these already downloaded
We have sent you a copy of the report to your email again.
Customer Commerce in the Age of Digital Transformation
RIS News and TCS surveyed 5,000 shoppers in the US to analyze their likes, dislikes, purchase patterns and shopping behavior.
The study yielded interesting insights. For instance, did you know:
- 20% of shoppers buy online and pick up in store nearly once per month - 43% of those make additional purchases when picking up products ordered online
- Today, Amazon is the primary search engine for 77% of shoppers
- 30% of Gen Z shoppers use game consoles as their top shopping channel
- 20% of shoppers have made purchases using the big three voice activated assistants – Alexa, Siri and Google Home
- Shipping makes Amazon a competition killer. Three out of the top six reasons shoppers go to Amazon are — free shipping, fast shipping, and on-time shipping
Download the 2017 Shopper Insight 360 Study for up-to-the-minute recommendations for becoming relevant to today’s consumer.
Related reading
1/4
Retail
David Frevert
Establishing pricing leadership with AI-powered price optimization
White Paper
|
09 Oct 2024
Opens in new tab
2/4
Retail
Generative AI and its role in shaping customer journey in retail
White Paper
|
03 Oct 2024
Opens in new tab
3/4
Retail
AI in prescription labelling for enhanced accuracy
White Paper
|
03 Oct 2024
Opens in new tab
4/4
Retail
Matt Clark
Claire Cumberland
Reimagining Space Planning in Fashion Retail
White Paper
|
23 Sep 2024
Opens in new tab
Find out more
What’s on your mind?
We’re here to help! Tell us what you’re looking for and we’ll get you connected to the right people.
Looking for something else?
©2024 TATA Consultancy Services Limited
©2024 TATA Consultancy Services Limited
- Privacy Notice
- Cookie Policy
- Disclaimer
- Security Policy
- California Notice at Collection
- Customize Cookies