Skip to main content
Skip to footer

You have these already downloaded

We have sent you a copy of the report to your email again.

 

bpost Group, established in 1830, is Belgium's leading postal operator and an international parcel and e-commerce logistics provider.

Experience Partnership

In 2017, TCS partnered with bpost to help drive their digital transformation journey. “The decision to work with TCS is not driven by a technology choice. It is driven by their transformational capabilities,” said Nico.

Experience Results

“We were rated at a certain time as the number one top app in Belgium," said Nico while sharing that this was due to the improved engagement with its customers. The new app allowed customers to share their preferences and track their parcel journey.

Experience Leadership

bpost transformed from a postal mail company to a leading logistics and parcel delivery services provider in response to the changing market demands. “We have to continue to innovate and create new services and digitalization is the key to that,” said Van Beveren.

Related reading

TCS Crystallus™: A Cargo Logistics Solution for Better Operations

Solution | 14 Nov 2022

Warehouse Marketplace to Increase Agility & Improve Market Position

White Paper | 14 Nov 2022

Logistics Transformation: PostNord Revolutionizes Truck Utilization

Case Studies | 26 Oct 2022

Build resilient, sustainable travel value chain with harmonious ecosystems

White Paper | 01 Aug 2022