- Overview
TCS is here to make a difference through technology.
Leading the way in innovation for over 50 years, we build greater futures for businesses across multiple industries and 131 countries.
-
Industries
-
Services
-
Products and Platforms
-
Research & Innovation
Overview
Industries
expand here
Services
expand here
Products and Platforms
expand here
Research & Innovation
expand here
- Overview
We’re in it for good, driving positive change for the benefit of all.
Our expert, committed team put our shared beliefs into action – every day. Together, we combine innovation and collective knowledge to create the extraordinary.
-
About Us
-
Leadership
-
Events
- Overview
Extraordinary expertise leads to remarkable results.
We share news, insights, analysis and research – tailored to your unique interests – to help you deepen your knowledge and impact.
-
Customer Stories
-
Perspectives
-
Global studies
-
Topics
- Overview
Want to be a global change-maker? Join our team.
At TCS, we believe exceptional work begins with hiring, celebrating and nurturing the best people — from all walks of life.
-
India
-
Americas
-
Asia Pacific
-
Europe and UK
-
Middle East and Africa
Overview
India
expand here
Americas
expand here
Asia Pacific
expand here
Europe and UK
expand here
Middle East and Africa
expand here
- Overview
Find the latest news about TCS in our Newsroom
Get access to a catalog of the latest news stories from across TCS. Discover our press releases, reports, and company announcements.
-
Press releases
Recent Press releases
View all -
News alerts
-
Analyst recognition
Recent recognitions
View all -
Media kit
- Overview
TCS works hand in hand with world-leading investors.
Tata Consultancy Services LimitedNSE:TCSINR -
Management Commentary
-
Financials
-
News and Events
-
ESG
-
Resources
Overview
Management Commentary
expand here
Financials
expand here
News and Events
expand here
ESG
expand here
Resources
expand here
Top Results
Showing
10
01 - 07
What’s on your mind?
We’re here to help! Tell us what you’re looking for and we’ll get you connected to the right people.
Looking for something else?
You have these already downloaded
We have sent you a copy of the report to your email again.
Industry
Banking
This will open an overlay
Banking on purpose-led ecosystems
TCS’ solutions help banks and FIs push traditional boundaries and build cognitive banking enterprises for better value, resilience, and inclusivity. Learn more.
Related Insights
As the global economy recovers, banks are likely to focus on payment modernization, ESG, & other such initiatives for better resilience & a tech-driven growth.
Research
22 Aug 2022
Download this TCS paper to understand the vast potential of AI applications in banking and insurance and how adopting AI in banking and insurance can help reimagine the business value chains through the right human-machine interplay.
White Paper
27 Feb 2020
The effect of climate change on BFSI will be sizeable & firms must draw up effective & well-planned climate risk strategies for a sustainable future. Know more.
White Paper
11 Nov 2021
Capital Markets
This will open an overlay
Unlocking Exponential Future Growth in Capital Market Firms
Read how capital market firms must build trust through purpose-driven & innovative business models to weather disruptions & ensure adaptability & shock-proof growth.
Related Insights
The banking industry & capital markets are facing challenges due to COVID-19. Read how they can utilize AI & machine learning to improve operational efficiency.
Solution
17 Aug 2022
Our solution extracts and co-relates information on financial events, reducing manual effort to extract data from news articles on human cognitive intelligence.
Solution
21 Mar 2024
As banks and investors look for safer avenues, this paper aims to demystify trade finance products such as letter of credit, guarantees, and commodity finance.
White Paper
04 Aug 2023
Products and platforms
TCS BaNCS™
This will open an overlay
TCS BaNCS™: Enabling Transformation in Banks and Financial Institutions
Offering Software-as-a-Service across a stack of solutions and applications, TCS BaNCS facilitates smooth transformation in financial services and drives growth.
Related Insights
Join TCS BaNCS at Sibos, Beijing, where we will discuss banking transformation and innovation and showcase our solutions for payments and capital markets.
Events
25 Apr 2024
Aggregating its core banking system into a single TCS BaNCS platform, BSF was able to transform payments and collections, improving operations and revenue.
Article
24 Apr 2024
TCS BaNCS for Trading is a multi-market, multi-asset trading solution helping brokers, banks and financial institutions offer improved user experience. Learn more.
Solution
29 Jun 2023
HIGHLIGHTS
- The article talks about various frictionless instances in financial services from the front office to the back office.
- Whether it is retail or commercial banking, a custody value chain, or a private wealth management scenario, frictionless finance manifests in many ways.
- TCS BaNCS’ product design and architecture keep the notion of reducing friction as an essential element.
The power of frictionless finance
‘Frictionless finance’ is a phrase we use to describe an ideal state for customer journeys in financial services. In all our customer engagements and our product development agenda, we constantly strive to eliminate or reduce the obstacles i.e., friction, between customers and their financial goals and objectives.
Frictionless finance manifests in many ways, for instance:
Single sign-on and customer 360-degree view for all aspects of customer relationship which helps customers get a complete view of their financial picture when they sign-in
Intelligent self-service that anticipates customer queries with seamless hand-off to agent channels upon customer request
Automated rebalancing of customer portfolios to match risk profiles and investment horizons, and
Ensuring that corporate actions information flows quickly and effortlessly between issuers and investors
From the front office to the back office, be it retail or commercial banking, be it the custody value chain or a private wealth management scenario, we constantly seek new ways to create smoother customer journeys.
Equally important though is knowing when friction is necessary. Just as a frictionless highway would be unsafe, so would be a ‘one-click’ SMS that empties your bank account. Our goal is to have frictionless customer journeys leading to the moments where friction is necessary and appropriate. It could be moments when a major investment decision or payment is being made, and so on. This ensures risk mitigation for the institution and the end customer with necessary guard rails. In other words, frictionless in the engine with essential friction on the streets.
Just as on the highways, friction ensures the needed traction for customers to travel in whatever direction they choose. We measure our success in part based on how well we achieve this state of ‘frictionless’ in our endeavors.
In the latest issue of the TCS BaNCS Research Journal #15, we highlight several examples across commercial lending, retail transaction banking, asset servicing, etc., as we constantly set the bar higher toward achieving the frictionless goal.
Our product design and architecture encapsulating business functionality across well-defined solution components and/or microservices and exposing them via granular APIs of the right grain keeps this notion of reducing friction as an essential element. We have a wide range of partners in the TCS BaNCS ecosystem offering complementary solutions that further enhance this aspect. Delivering and supporting installations on the cloud, be it private or public, is another dimension that serves to deliver solutions faster and makes integrations more seamless thereby enhancing the frictionless experience.
In our client engagements, we have been able to embed the latest technologies including AI and machine learning technologies into business processes and by doing so, we have both eliminated friction and added intelligent support at key decision points in the customer journey.
Welcome to the world of frictionless finance!
From the front office to the back office, be it retail or commercial banking, be it the custody value chain or a private wealth management scenario, we constantly seek new ways to create smoother customer journeys.
Image of Venkateshwaran Srinivasan
Venkateshwaran Srinivasan
Venkat heads TCS Financial Solutions, a strategic business unit of TCS. Over the last 27 years, Venkat has performed a variety of roles in the financial services and financial software products business, including product strategy, program management, sales, customer relationship, and key account management.
Related reading
Swipe Left
Swipe Right
