A neobank born-in-the-cloud: From idea to reality in five months
TCS BaNCS helped launch a digital-only bank in five months, with 90-second customer onboarding and seamless integration with the financial ecosystem in the region.
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Banking
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Banking Services Transformation: Unlocking Exponential Value
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TCS BaNCS™
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TCS BaNCS™: Enabling Transformation in Banks and Financial Institutions
Offering Software-as-a-Service across a stack of solutions and applications, TCS BaNCS facilitates smooth transformation in financial services and drives growth.
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Learn about the challenges posed by the rise of AI in European banking and ways to overcome the issues through strategic alignment, reskilling, trust, and more.
Article
16 Oct 2025
Across the world, key decision makers in banks are planning the future of their organization and taking the decisions to chart the right path.
How then do they achieve the desired outcomes?
Meet one of them here and find out.
Selby Benjamin, Chief Executive Officer-in-running for a bank in the UAE, wanted to set up a neo bank, a digital-only bank that would stand out for its services in the region. He described it as fast and innovative and wanted it up and ready in a span of five months.
Today, Selby’s bank stands out for being one-of-a-kind in the region and has been recognized for its innovation.
Read below to know more about this bank’s transformation journey.
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Meet Selby Benjamin, Chief Executive Officer-in-running for a bank in the UAE. His dream was to set up a neo bank, a digital-only bank that would stand out for its services in the region. Fast and innovative was how he described his bank, and he wanted it up and ready in a span of five months.
He reached out to the TCS BaNCS team with the following requirement: All I have is the concept, myself, and the CTO, with a few office desks and chairs, and 2,000 square feet of space for my future team. How can you help us set up and run our digital only bank? How can we onboard customers in a few minutes/seconds?
Today, Selby’s bank stands out for being one of a kind in the region, a digital-only, born-in-the-cloud bank, servicing 70,000 customers with a two member IT team.
Yes, the bank was set up in five months, and Selby and his team are onboarding customers in 90 seconds - all on the mobile. With TCS BaNCS and its partner ecosystem solutions hosted on the cloud, Selby and team have been able to introduce innovative products like mobile check deposit accounts, tailor-made for children as part of fostering financial literacy, AI/ML-driven face recognition, and much more.
His customers can seamlessly connect with the financial ecosystem in the region for additional services, benefiting from the ease of convenience and speed they are looking for. TCS manages all their operations, networks, and security applications. The customer and the bank have benefited from TCS BaNCS’ next-generation, digital core, and advanced depth and breadth of functionality. The solution’s microservices-based, cloud-native architecture and rich catalog of APIs are helping them innovate and drive their digital strategy, identify new business opportunities, and grow their footprint across the regions they operate in.
Disclaimer: Name and persona mentioned in this case study are fictitious and are for illustrative purposes only. No association with any real name, person, role, or places is intended or should be inferred.
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