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Products & Platforms
TCS BFSI Platforms
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TCS BFSI Platform: Transforming Financial Services for Better CX
TCS BFSI Platforms is a cloud-native, as-a-service digital ecosystem that helps FIs and insurance firms overcome challenges and deliver superior CX. Learn more.
Related Insights
Through its digital transformation strategies and the TCS MFDM™ framework, TCS has helped Grupo Bancolombia earn greater revenues and an ROI ratio of 1:13
Customer Testimonial
16 Jun 2020
As annuity needs evolve, L&A carriers must adopt an ecosystem approach to educate customers on annuity products & for effective account consolidation. Know more.
White Paper
09 Jun 2021
As platformification of PAS becomes crucial, read how insurers must leverage technology & consider certain aspects for a robust digital insurance platform.
White Paper
03 Aug 2021
Adopting AI backed tools to proactively detect fraud and prevent losses
Lockdowns and social distancing restrictions imposed as a result of the COVID-19 crisis have resulted in financial institutions directing customers to digital channels. Increased usage of digital channels, disbursal of government aid through banks, staff shortage, and remote working models have created challenges around fraud and money laundering, adversely impacting anti-money laundering (AML) and know your customer (KYC) compliance in the COVID-19 era.
In our view, an assessment of banks’ supervisory and fraud detection processes will reveal gaps rendering them inadequate to deal with the prevailing situation. To contend with the impact of COVID-19 on money laundering and KYC compliance, banks must adopt intelligent technology backed solutions. Key measures that must form a part of strategies for AML compliance under COVID-19 include:
Replacing physical document verification with government issued digital IDs
Using virtual collaboration tools
Leveraging analytics to identify anomalies in customer behavior
Adopting mechanisms to track illicit activities
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The Future of Pensions: Lessons from the UK Market
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Enabling ecosystem play for future-ready pension providers
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26 May 2022
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Adapting business for the new normal
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Insurance products - Decode, rationalize, and modernize
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23 May 2022
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